Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $30.00
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and Development
Employee Discounts
Job Description
United Service Companies is a prominent hospitality management company known for delivering exceptional service and fostering a culture of diversity and inclusion. The company operates in the dynamic hospitality industry, providing services across various hotel and restaurant properties. Their commitment to excellence is reflected in the high standards they uphold for both their guests and employees. United Service Companies prides itself on creating an environment where diverse backgrounds and perspectives are valued, ensuring a harmonious and supportive workplace. They embrace the principles of equal employment opportunity, inclusivity, and accommodation for employees with disabilities or pregnancy-related conditions. This company ensures an... Show More
Job Requirements
- Must be a United States citizen or possess a valid work permit
- must be able to read, write and speak English
- must possess valid Bassett card
- must possess valid Food Handler's card
- must be able to work well under pressure
- must be able to accurately follow instructions both verbally and written
- must be highly detail oriented
- must be able to work in a fast-paced environment
- must have excellent listening skills
- must possess excellent communication skills
- must be professional in appearance and demeanor
- must always ensure a teamwork environment
- must have the ability to deal effectively and interact well with guests and associates
- must have the ability to resolve problems or conflicts diplomatically and tactfully
- must be knowledgeable and familiar with the food and beverage industry
- must have a passion for creating an exceptional experience for all guests
Job Qualifications
- High school diploma or equivalent
- at least three years of customer service experience
- at least three years of food and beverage experience
- prior supervisory experience preferred
- banquet or catering experience preferred
Job Duties
- Work in conjunction with the hotel leadership team to ensure the restaurant accommodates all guests
- interact with restaurant guests to gauge satisfaction and improve customer service
- drive training, coaching, and mentorship of hourly employees
- follow standard operating procedures for opening and closing service
- supervise staff performance according to established standards
- monitor employee performance and provide feedback
- assist with training new hires
- promote team spirit and good morale
- lead by example in service technique and work ethic
- provide performance feedback to management
- organize and monitor staff attendance
- ensure adherence to health, safety, and hygiene standards
- maintain communication with leadership and staff
- assist other employees during absences or high volume
- maintain knowledge of company values
- perform administrative tasks
- maintain composure under pressure
- ensure efficient order flow from kitchen
- ensure order priority and quality
- assist in final plate presentation
- check dishes for accuracy and presentation
- deliver orders promptly
- communicate important information between kitchen and front of house staff
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Find restaurant and hotel jobs on OysterLink.
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