Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $20.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
vacation days
sick days
Holidays
Job Description
Oak View Group is a premier global leader specializing in venue development, management, and premium hospitality services within the live event industry. Renowned for offering a comprehensive 360-degree solution set, Oak View Group manages a collection of world-class owned venues, including some of the most influential and highly attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions worldwide. The company prides itself on its innovative approach to venue management and its commitment to delivering exceptional guest experiences and operational excellence across all properties it oversees.
Oak View Group is committed to fostering diverse and inclusive workplaces... Show More
Oak View Group is committed to fostering diverse and inclusive workplaces... Show More
Job Requirements
- High school diploma or equivalent
- Previous management experience in a restaurant or hospitality setting
- Excellent communication abilities
- Proven multitasking skills under pressure
- Basic technical proficiency with POS systems
- Strong leadership and decision-making skills
- Availability for flexible scheduling including nights and weekends
Job Qualifications
- Proven experience in a restaurant or hospitality management role
- Strong communication and interpersonal skills to interact professionally with staff, chefs, members and guests
- Ability to multi-task and thrive in a fast-paced, high-pressure environment
- Basic technical skills and ability to troubleshoot POS systems and printers
- Strong organizational skills with attention to detail
- Leadership skills with ability to make quick, effective decisions
- Availability for flexible hours including evenings, weekends and holidays
Job Duties
- Run the floor during service by managing staffing levels, interacting with members, addressing member disputes, observing and addressing overlooked issues, making real-time staffing adjustments
- Actively assist on the floor during busy shifts and provide support to service staff
- Accurately complete daily service reports to track revenue, staff performance, food quality and identify areas for improvement
- Coordinate with chefs to communicate daily specials clearly to the service team and maintain staff information board
- Lead pre-shift meetings to prepare staff and align on daily specials and expectations
- Oversee daily tip-out record tracker and ensure accuracy of tips with server sign-off
- Update and maintain member dining credits tracker to preserve account integrity
- Manage POS stations with manager access to handle special requests, troubleshoot issues, and enhance member experiences
- Learn and troubleshoot Micros system and printers, contacting IT support as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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