MOD Pizza logo

MOD Pizza

Restaurant Supervisor Lead

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $17.70 - $21.54
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
Paid sick time
401(k) retirement
Free Food
Pet insurance
discounted gym membership
Free counseling sessions

Job Description

MOD Pizza is a vibrant and inclusive fast-casual restaurant brand known for its customizable artisan-style pizzas and commitment to creating a welcoming environment where everyone feels valued. Founded on the principle of individuality, MOD Pizza encourages personal expression both in the ingredients chosen for its pizzas and in its team members' unique personalities. With a strong emphasis on community involvement and giving back, MOD is more than just a place to enjoy exceptional food – it is a place that fosters connection and embodies a culture of positivity and inclusion. The company’s dedication to employee growth is evident in its... Show More

Job Requirements

  • Minimum of 1 year of customer service or restaurant experience
  • Must be at least 18 years old
  • Previous experience coaching, teaching and inspiring others
  • Proven success in following and enforcing processes and standards
  • Correcting and coaching in a compassionate manner
  • Customer service skills and a proven ability to remain calm and focused

Job Qualifications

  • Minimum of 1 year of customer service or restaurant experience
  • Must be at least 18 years old
  • Previous experience coaching, teaching and inspiring others
  • Proven success in following and enforcing processes and standards
  • Correcting and coaching in a compassionate manner
  • Customer service skills and a proven ability to remain calm and focused

Job Duties

  • Set and sustain the tone of the shift, keeping the energy high
  • Create positive vibes and a welcoming atmosphere for both Squad Crew and customers
  • Keyholder cash handling responsibilities
  • Listen, acknowledge and resolve any Squad crew and/or customer concerns
  • Escalate issues that require resolution to the restaurant general manager as appropriate
  • Manage shift duties checklists and address/escalate any equipment malfunctions
  • Focus on the growth and well-being of the Squad and celebrate wins

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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