Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $21.00 - $26.00
Work Schedule
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
employee recognition programs
Job Description
Sandia Resort and Casino, located in Albuquerque, New Mexico, is a premier hospitality and entertainment destination known for its vibrant casino, exceptional dining experiences, and outstanding guest services. The resort offers a wide range of amenities including luxurious accommodations, world-class entertainment, and diverse food and beverage outlets. It is committed to providing its guests with an unparalleled experience by upholding the highest standards of service, integrity, and professionalism. Sandia Resort and Casino is a dynamic and growing enterprise within the Pueblo of Sandia, dedicated to fostering a positive work environment and a culture of excellence among its employees. With a... Show More
Job Requirements
- High School Diploma GED certification or equivalent
- One year supervisory experience
- Two years experience in restaurant or food service capacity
- Must successfully complete New Mexico Food Handlers course upon hire
- Must obtain and maintain New Mexico Alcohol Server's License upon hire
- Must successfully pass a stringent background investigation
- Will require pre-employment and random drug screening
- Flexible work schedule able to work weekends and holidays
- Ability to lift at least 25 pounds
- Punctual and regular attendance
- Must adhere to appearance and uniform guidelines
Job Qualifications
- High School Diploma GED or equivalent
- One year supervisory experience
- Two years experience in a restaurant or food service capacity
- Ability to lead by example demonstrating professionalism integrity and positive attitude
- Strong customer-centric mindset to anticipate guest needs and exceed expectations
- Ability to supervise and direct employees effectively
- Knowledge of buffet line operating requirements
- Knowledge of food and drink preservation temperature requirements
- Familiarity with Tribal federal state and local sanitary regulations
- Ability to write and prepare standard reports and documents
- Strong leadership and personnel management skills
- Ability to maintain confidential information
- Ability to create a team environment through communication and appreciation
Job Duties
- Provide clear direction and support to team members fostering a positive team environment
- Help implement training programs and provide coaching to enhance staff skills and performance
- Delegate responsibilities ensuring efficient workflow and maximizing productivity
- Set performance expectations conduct evaluation appraisals and provide feedback
- Address conflict and issues within the team promptly maintaining a harmonious work environment
- Manage staff schedules to optimize staffing levels and ensure seamless operation
- Monitor food quality presentation and service standards
- Interact with guests to ensure service and food quality meet expectations
- Resolve guest complaints about food quality and service in a timely manner
- Facilitate daily stand-up meetings to communicate property information
- Enforce health and safety compliance including food handling and sanitation
- Ensure proper security measures for cash handling and funds safekeeping
- Conduct daily communication meetings with employees regarding changes and procedures
- Collaborate with other departments and management to coordinate operations
- Perform other job-related duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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