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Restaurant Supervisor (Event Manager) - San Diego - Hornblower

Job Overview

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Employment Type

Hourly
Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $24.00 - $26.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Flexible Schedule
Employee Discounts
Training and development opportunities
friendly work environment

Job Description

City Experiences, a distinguished division of City Cruises, is dedicated to delivering exceptional experiences on both land and water. With a history spanning over 40 years, City Experiences has grown organically and through strategic acquisitions, establishing a diverse portfolio of more than 25 brands. These brands collectively welcome over 30 million guests and riders annually, underscoring the company’s leadership in the experience and transportation industry. The organization is committed to fostering a work environment where communication, creativity, and cooperation are paramount, ensuring that every team member contributes to the overall guest satisfaction and company success.

City Experiences is curren... Show More

Job Requirements

  • Minimum 6 months food service supervisory experience preferred
  • Minimum 6 months hospitality experience with knowledge of food, wine, and spirits
  • 21 years or older
  • Food Handler Certification required
  • TIPS certification desirable
  • Excellent communication and customer service skills
  • Must be able to obtain a TWIC and MMC
  • Experience with a Point of Service (POS) system
  • Flexible schedule with availability for evenings, weekends, and holidays

Job Qualifications

  • Minimum 6 months food service supervisory experience preferred
  • Minimum 6 months hospitality experience with knowledge of food, wine, and spirits
  • 21 years or older
  • Food Handler Certification required
  • TIPS certification desirable
  • Excellent communication and customer service skills
  • Ability to obtain TWIC and MMC
  • Experience with a Point of Service (POS) system
  • Flexible schedule availability including evenings, weekends, and holidays

Job Duties

  • Review events at the beginning of the work week for discrepancies, conflicts, or questions
  • Communicate any issues
  • Review contract with lead chef and sales manager (when available)
  • Prepare diagrams based on guest count, client needs, and staffing level
  • Gather additional items needed for event (beverages, supplies, paperwork, etc.)
  • Be on board yacht at scheduled in time for crew, ready to start pre-shift meeting
  • Supervise and manage crew while on HCE premises
  • Review all contract details with crew and set expectation for the event
  • Assign and direct crew in their position related responsibilities, including sidework, resets, and cleaning of F&B areas
  • Monitor and evaluate all food, beverage, and service quality during event
  • Take corrective action to ensure a successful function
  • Support the onboard Operations staff with all safety requirements, while communicating essential information regarding the event
  • Completion of Senior Deckhand training including vessel operations, fire safety, CPR/AED, line handling, and First Aid
  • Full walkthrough of vessel after each event to ensure all areas are in 'Show-Ready' condition
  • Occasionally move or lift up to 60 lbs
  • Travel up and down stairs without assistance
  • Plan and organize work activities efficiently
  • Demonstrate quality control and adaptability
  • Maintain dependability and safety adherence
  • Execute additional job duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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