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Restaurant Supervisor - Charleston Marriott Town Center
Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
career advancement
Job Description
The Charleston Marriott Town Center is a distinguished hotel located in the heart of Charleston, known for its exceptional hospitality services and commitment to guest satisfaction. As part of Marriott International, a global leader in the hotel and lodging industry, the Charleston Marriott Town Center offers an inviting atmosphere and top-tier amenities for both business and leisure travelers. The establishment prides itself on delivering excellent dining experiences through its in-house restaurant, which showcases a menu crafted with the finest ingredients and a dedication to service excellence. The hotel’s restaurant is a vibrant hub that reflects the rich culture and culinary... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of two years supervisory experience in a restaurant or similar high-volume environment
- Proven ability to manage staff effectively
- Strong understanding of food safety and sanitation procedures
- Excellent customer service skills
- Proficiency in POS systems
- Strong organizational and time management skills
- Ability to work well under pressure and handle multiple tasks simultaneously
- Excellent communication and interpersonal skills
- Ability to stand and walk for extended periods
- Ability to lift and carry up to 25 pounds
- Ability to work evenings, weekends, and holidays
- Physical stamina for fast-paced environment
Job Qualifications
- High school diploma or equivalent
- Some college coursework preferred
- Minimum of two years supervisory experience in a restaurant or similar high-volume environment
- Proven ability to manage staff effectively
- Strong understanding of food safety and sanitation procedures
- Excellent customer service skills
- Proficiency in POS systems
- Strong organizational and time management skills
- Ability to work well under pressure and handle multiple tasks simultaneously
- Excellent communication and interpersonal skills
- Experience working in a hotel or hospitality setting preferred
- Experience with inventory management software preferred
- Formal training in restaurant management or hospitality preferred
Job Duties
- Oversee all aspects of restaurant operations including daily service, staff scheduling, and maintaining cleanliness and hygiene
- Supervise restaurant staff by providing guidance, training, and performance evaluations
- Manage restaurant inventory, track stock levels, order supplies, and minimize waste
- Maintain food safety and sanitation standards, ensuring compliance with regulations and company policies
- Provide exceptional customer service, resolve guest complaints, and seek feedback to improve service
- Use POS systems proficiently to process orders, manage payments, and generate reports
- Create and manage staff schedules ensuring adequate coverage
- Resolve conflicts between staff or guests to maintain a positive work environment
- Motivate and lead the team by fostering a collaborative atmosphere
- Develop and deliver training programs for restaurant staff
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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