Job Overview
Employment Type
Hourly
Compensation
Type:
Salary
Rate:
Range $36,800.00 - $59,600.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) Plan
Training and development opportunities
Job Description
AC Hotel Bentonville is a distinguished hospitality establishment that brings the elegance of modern European-inspired design to the vibrant heart of Northwest Arkansas. The hotel offers guests a seamless blend of contemporary style and comfort, characterized by sleek accommodations and a lively social atmosphere. Known for its refined culture-driven environment, AC Hotel Bentonville places a strong emphasis on thoughtful guest service and meticulous attention to detail, ensuring that every visitor experiences an exceptional stay. The hotel's team members, known as curators, thrive in an environment that values professionalism, passion for hospitality, and a commitment to quality. This company embodies a... Show More
Job Requirements
- High school diploma or equivalent
- minimum of 1 year supervisory experience in food and beverage
- ability to stand for long periods
- ability to lift and carry up to 50 lbs occasionally
- proficiency in English language
- punctual and reliable
- ability to work flexible hours including evenings and weekends
- must present a professional appearance with complete uniform
- adherence to company and safety policies
- knowledge of OSHA and local health regulations
- strong organizational and multitasking skills
Job Qualifications
- High school diploma or equivalent
- prior experience in food and beverage or hospitality supervision
- strong leadership and team management skills
- excellent communication and interpersonal abilities
- knowledge of food safety and sanitation standards
- proficiency with point-of-sale systems
- ability to handle cash responsibly
- ability to prioritize and multitask in a fast-paced environment
- customer service oriented
- problem-solving skills
- adaptability to changing situations and procedures
- basic computer skills
Job Duties
- Assists with training and development of curators
- assists Director of Food and Beverage and the Food and Beverage Manager in all aspects of F&B operations
- responds immediately and graciously to guest service issues
- performs all job duties toward maximizing guest service
- conducts themselves professionally with awareness of guest view
- knowledgeable of all menus and general guest information
- adapts to change, new situations, changes in staffing and procedures
- knowledgeable in special service procedures and paperwork
- maintains regular attendance and punctuality with complete uniform
- manages reservation system, flow of service, server and bartender side work, and opening and closing procedures
- facilitates staff briefings prior to all shifts
- assists with and/or facilitates the execution of banquets
- motivates, inspires and challenges the team to achieve their highest level
- recognizes and motivates excellent performance
- coaches and documents low performers
- encourages staff to embrace company mission and values
- maintains current knowledge of company and departmental policies
- promotes excellent guest service and handles guest concerns professionally
- maintains restaurant cleanliness to company standards
- assures sanitation standards as per OSHA and local health codes
- participates in daily safety and cleanliness inspections
- assigns cleaning tasks during slow periods
- reports maintenance requests timely
- ensures restaurant equipment maintenance and safe operation
- trains associates for safety and security adherence
- performs managerial functions with POS system
- responsible for cash handling and accountability
- performs duties of host, server, server assistant, and food runner when needed
- communicates daily with Director of F&B, F&B Manager, Executive and Sous Chef
- maintains positive relations with kitchen staff
- undertakes additional tasks as assigned by Director or Manager of F&B
Job Location
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