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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $24.00
Work Schedule
Flexible
Weekend Shifts
Job Description
SSP America is a leading operator of food and beverage outlets, specializing in providing exceptional dining experiences in high-traffic locations such as airports, travel plazas, and railway stations. At the Reno Tahoe International Airport, SSP America operates several restaurants that cater to a diverse range of travelers, offering a variety of cuisine styles and high-quality service standards. The company is committed to delivering outstanding customer service and maintains rigorous brand operational standards to ensure every guest's experience is memorable and satisfying. Known for its dynamic work environment and dedication to employee development, SSP America is a company that values teamwork,... Show More
Job Requirements
- ability to pass a 10-year TSA background check
- at least 18 years old
- high school diploma or equivalent
- minimum of 1 year of experience in the food and beverage industry
- full service restaurant experience, preferred
- FOH and BOH experience is an asset
- barista experience is an asset
- proven track record of resolving uncomfortable situations with clients, customers, peers and direct reports
- excellent written and verbal communication
Job Qualifications
- ability to pass a 10-year TSA background check
- at least 18 years old
- high school diploma or equivalent
- minimum of 1 year of experience in the food and beverage industry
- full service restaurant experience, preferred
- FOH and BOH experience is an asset
- barista experience is an asset
- proven track record of resolving uncomfortable situations with clients, customers, peers and direct reports
- excellent written and verbal communication
Job Duties
- supporting the management team in ensuring that standards of service are consistently achieved by the team and team members
- understand that our guest is our number one priority
- maintain brand operational standards and ensure that restaurant checklists and cleaning schedules are completed on a daily basis
- coach team members through the induction process by acting as training buddy to ensure a comprehensive orientation and maintenance of brand standards
- communicate and clarify major job duties, priorities, and expectations to team members
- provide support, direction, and encouragement in helping the team succeed in delivering business goals
- document both good and unacceptable performance accordingly
- assist team members in developing the skills and abilities necessary for improved performance
- ensure that products are of the highest quality
- responsibility for overseeing cash duties
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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