Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
flexible scheduling
Job Description
The Biltmore Hotel is a prestigious hospitality establishment known for its commitment to providing exceptional service and an outstanding guest experience. As a renowned hotel, The Biltmore prides itself on maintaining the highest standards in all areas of its operations, ranging from guest accommodations to its dining services. With a dedication to excellence and a focus on creating memorable experiences, The Biltmore offers a dynamic and rewarding workplace for its employees. The hotel is known for fostering a professional and supportive environment where teamwork and attention to detail are highly valued. This position is a full-time supervisory role within the... Show More
Job Requirements
- High School Diploma required
- Associate’s Degree preferred
- minimum two years’ experience in a high volume restaurant
- must be able to speak, read, write and understand English
- compute accurate mathematical calculations
- provide legible communication and directions
- perform tasks with attention to detail, speed and accuracy
- able to prioritize and organize
- able to remain calm and resolve problems with good judgment
- follow directions thoroughly
- understand guests’ service needs
- work well within a team
- able to work with minimal supervision
- maintain confidentiality of guest information
- use a computer with basic typing skills
- have moderate to advanced computer skills
- able to work in fast-paced, changing environment
- able to multitask
- able to move, lift, carry, push, pull objects up to 25 pounds
- able to stand, sit, or walk for extended periods
- able to reach overhead and below knees including bending and stooping
- able to operate office equipment using finger dexterity
- able to communicate verbally and visually
- able to look at a computer screen for extended periods
- able to adapt to moderate indoor temperatures
- must complete Safe Serve Alcohol Vending Course
Job Qualifications
- High School Diploma
- Associate’s Degree preferred
- minimum two years’ experience in a high volume restaurant
- able to speak, read, write and understand the English language
- compute accurate mathematical calculations
- provide legible communication and directions
- perform job functions with attention to detail, speed and accuracy
- prioritize and organize
- think clearly, remaining calm and resolving problems using good judgment
- follow directions thoroughly
- understand guest’s service needs
- work cohesively with co-workers as part of a team
- work with minimal supervision
- maintain confidentiality of guest information and pertinent resort data
- use a computer keyboard and possess basic typing skills
- possess moderate to advanced computer skills
- able to work in a dynamic and constantly changing environment
- adept to multitasking
Job Duties
- Maintain positive customer relationships to ensure 100 percent customer satisfaction
- conduct daily and monthly training meetings with staff
- daily check of facility maintenance for cleanliness and safety issues
- handle employee-relation issues as well as document and counsel employees
- adhere to, explain, and maintain policies/procedures in areas
- maintain proper manning levels
- order supplies
- use of computer program Refine to maintain and update prices and descriptions
- daily bar check to ensure that they are clean, sanitized and well stocked according to par levels
- ensure food standards such as proper presentation, appropriate quality, portions size and timing
- attend monthly staff meetings
- conduct end of the month food and liquor inventory at the end of every month
- assist manager on a day-to-day operation
- ensure that all the employees report to work on time, groomed and in proper uniform
- assist manager with employee training
- other duties as assigned
OysterLink simplifies hospitality hiring.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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