Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $25.00 - $30.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Competitive hourly pay
health benefits
employee dining
Partner discounts
career advancement
Job Description
Jose Andres Group is a renowned hospitality company distinguished for its innovative approach to dining experiences, exceptional service standards, and commitment to quality. Operating within the vibrant restaurant industry, this group consistently elevates the front-of-house operations by emphasizing gracious hospitality and meticulous attention to every detail of the guest experience. Committed to fostering a supportive environment for its staff, Jose Andres Group offers employees the opportunity for professional growth and a rewarding work culture.
The Restaurant Supervisor role at Jose Andres Group is an hourly, non-exempt position with pay rates ranging from $25.00 to $30.00 per hour. Reporting di... Show More
The Restaurant Supervisor role at Jose Andres Group is an hourly, non-exempt position with pay rates ranging from $25.00 to $30.00 per hour. Reporting di... Show More
Job Requirements
- 1+ year of restaurant supervision experience
- 1+ year in full-service restaurants
- ability to lead a team during high-volume periods
- strong communication skills
- knowledge of service standards, sanitation and health codes, and responsible alcohol service
- proven ability to coach, train, and evaluate team members fairly
- basic P and L literacy regarding labor, cash handling, and inventory
- ability to use POS systems, scheduling tools, and Google Workspace
- availability on nights, weekends, and holidays
Job Qualifications
- 1+ year of restaurant supervision experience
- 1+ year in full-service restaurants
- ability to lead a team during high-volume periods
- strong communication skills
- knowledge of service standards, sanitation and health codes, and responsible alcohol service
- proven ability to coach, train, and evaluate team members fairly
- basic P and L literacy regarding labor, cash handling, and inventory
- ability to use POS systems, scheduling tools, and Google Workspace
- availability on nights, weekends, and holidays
Job Duties
- Serve as floor leader and Manager-on-Duty during assigned shifts
- run a smooth shift: deploy stations, set pacing, direct line flow, manage wait times, and assist on the service line during peaks
- conduct pre-shift meetings that set expectations, service goals, and menu knowledge highlights
- handle escalations and guest recovery with empathy, ownership, and sound judgment
- uphold all SOPs and steps of service
- use guest feedback, mystery shop reports, and manager logs to reinforce consistency
- monitor sections, ticket times, and service cadence
- adjust staffing or support where needed to protect standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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