Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Medical
Dental
Vision
Life insurance
short-term disability
long-term disability
401(k) retirement savings plan
Paid time off and leave programs
Job Description
Invited is a leading company in the hospitality and service industry, renowned for operating and owning the largest network of private clubs nationwide. Established in 1957, the company has a longstanding tradition of fostering strong relationships and enriching the lives of its members, guests, and over 17,000 employees. Invited owns and operates more than 130 country clubs, city clubs, and athletic clubs that provide first-class amenities such as championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, and comprehensive fitness centers. This breadth of offerings makes Invited a dynamic and inclusive workplace, dedicated to both service excellence... Show More
Job Requirements
- Must be able to stand, walk, and perform physical activities for extended periods
- Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases
- Capable of climbing ladders, squatting, kneeling, reaching, grasping, twisting, bending, and folding/unfolding as required
- Able to lift, carry, push, and pull up to 100 lbs. occasionally
- Effective communication skills, including talking and hearing, with sufficient visual acuity
- Attendance requirements as outlined on the weekly schedule
- Willingness to work additional hours including weekends and/or holidays to meet deadlines
- Follow all company, club, and department policies, procedures, and instructions
- Maintain any required certifications relevant to your role
- Promote and follow safe working practices
Job Qualifications
- A high school diploma or equivalent
- Minimum of 2 years of experience in the restaurant or club-related field within the food and beverage industry
- Preferred certifications: ServeSafe Food Handlers’ Certificate, ABC Certification, and CPR Certification
- Completion of all food and beverage online training modules including Service Training, Host Training, Bartender Training, Server Assistant Training, Banquet Server Training, Beverage Cart Attendant Training, Kitchen Employee Training, F&B Refresh Training, Culinary Safety, Food Safety, and Alcohol Safety
- Effective communication skills including talking, hearing, and sufficient visual acuity
Job Duties
- Uphold Invited’s service standards as outlined in the service training program
- Oversee the service of food and beverages to members and guests, ensuring adherence to the Invited’s standards of service and excellence
- Directly and indirectly supervise service staff to ensure consistent service quality and exceptional member and guest experience
- Accurately execute member and guest orders and special requests
- Assist in implementing training and incentive programs to maintain a well-trained staff focused on achieving service excellence, in alignment with the food and beverage service training program
- Review reservation books and function sheets for your shift, ensuring room setups align with booking and event requirements
- Initiate opening procedures for breakfast, lunch, or dinner shifts, and complete the required closing procedures
- Inspect the cleanliness and setup of rooms, ensuring they are prepared for the next service or event and are ready for members
- Document tasks and notes in the shift log to ensure effective communication for the following shift
- Maintain comprehensive knowledge of the al carte menu, including daily features and specials
- Demonstrate a clear understanding of all liquors, beers, and wines available at the club
- Actively participate in daily line-ups, weekly service trainings meetings, and special training sessions as requested
- Ensure completion of daily assignments and side work to club standards, including maintaining clean, sanitary work areas and restocking supplies as needed
- Interact professionally with members and guests, accommodating changes and last-minute requests to enhance their experience
- Perform additional duties as assigned by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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