Restaurant Supervisor

Los Angeles, CA, USA|Onsite

Job Overview

Employment Type

Hourly

Compensation

Type:

Hourly

Rate:

Range $24.00 - $26.00

Work Schedule

Weekend Shifts

Night Shifts

Benefits

Medical insurance

Dental Insurance

Vision Insurance

401k

vacation

sick leave

team building activities

Job Description

Pacifica Hotels is a reputable hospitality company known for delivering exceptional guest experiences across its portfolio of properties. One of its esteemed locations, Jamaica Bay Inn, a Tapestry Collection by Hilton, embodies the brand's commitment to quality, comfort, and personalized service. Situated in a vibrant and attractive destination, Jamaica Bay Inn offers guests a unique blend of local charm and Hilton's renowned standards. As part of the upscale Tapestry Collection, the inn caters to discerning travelers seeking an immersive and memorable stay. The team at Pacifica Hotels is dedicated to fostering a welcoming environment, ensuring high operational standards, and providing... Show More

Job Requirements

Minimum of 21 years of age to handle alcoholic beverages
Valid alcohol awareness certification or capability to obtain certification
Valid Certified Food Handlers Card or capability to obtain one
Prior experience as food server and bartender in a restaurant preferred
Basic knowledge of food and beverage preparation, service standards, guest relations and etiquette
Proficient communication in English (verbal and written)
Ability to take initiative and ownership to resolve problems
Ability to perform job functions with attention to detail, speed, and accuracy
Willingness and ability to work a varied schedule including evenings, nights, and weekends
Ability to communicate clearly and directly with team members and guests using a positive, clear speaking voice
Ability to work with guests and respond immediately and accurately to their needs and requirements

Job Qualifications

Minimum of 21 years of age to handle alcoholic beverages
Valid alcohol awareness certification or capability to obtain certification
Valid Certified Food Handlers Card or capability to obtain one
Prior experience as a food server and bartender in a restaurant preferred
Basic knowledge of food and beverage preparation, service standards, guest relations, and etiquette
Proficient communication in English (verbal and written)
Ability to take initiative and ownership to resolve problems
Ability to perform job functions with attention to detail, speed, and accuracy
Willingness and ability to work a varied schedule including evenings, nights, and weekends
Ability to communicate clearly and directly with team members and guests using a positive, clear speaking voice
Ability to work effectively with guests and respond immediately and accurately to their needs and requirements

Job Duties

Ensure that department goals are communicated, understood, and met by hourly team members
Coordinate tasks and work with other departments to ensure that the department runs efficiently
Work with management to ensure that newly hired hourly team members receive orientation training
Listen to hourly team members’ suggestions for improving how work is done and guests are served
Work with management to ensure hourly team members have the necessary resources to effectively perform their jobs
Ensure hourly team members are trained on technical and service aspects of the job
Work with management to ensure that hourly team members clearly understand their job roles, responsibilities, and performance expectations
Professionally address guest concerns, requests, or issues individually or by enlisting the help of management
Act as a “bridge” between management and hourly team members to facilitate department operation
Collaborate with management to develop and carry out ideas and procedures to continuously improve department performance around GSS scores
Enforce compliance with Food Safety and OSHA standards
Collaborate with management to recognize and celebrate hourly team member performance contributions
Assist with basic human resource issues or concerns of hourly team members enlisting the support of management as needed
Collaborate with management to develop and carry out ideas and procedures to continuously improve department performance around AOS scores
Serve as an individual contributor and department role model by performing technical or functional job duties

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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