Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $22.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
Telehealth resources
Life insurance
401k with employer match
Paid vacation time off
Paid parental leave
Job Description
Great Wolf is a renowned family entertainment company operating indoor water parks and resorts throughout North America. Known for its commitment to delivering memorable experiences and exceptional hospitality, Great Wolf has established itself as a leader in the entertainment and hospitality industry. The company offers a vibrant work environment focused on growth, inclusivity, and employee well-being. With numerous opportunities for professional development and a dynamic culture, Great Wolf is dedicated to fostering talent at all levels and providing rewards that extend beyond salary. The employment type for this role is hourly with a pay rate of $22.00 per hour, providing... Show More
Job Requirements
- Some high school education or equivalent
- 1+ year previous experience in a food service team lead capacity or leadership role
- 1+ year utilizing point-of-sale (POS) technology
- Basic mathematical skills (addition, subtraction, multiplication, and division) as they apply to cash handling
- Must be flexible regarding scheduling based on business demands, including nights, weekends, and holidays as needed
- Successful completion of criminal background check and drug screen
Job Qualifications
- Some High School education or equivalent
- 1+ year previous experience in a food service team lead capacity or leadership role
- 1+ year utilizing Point-of-Sale (POS) technology
- Basic mathematical skills (addition, subtraction, multiplication, and division) as they apply to cash handling
- Must be flexible regarding scheduling based on business demands, including nights, weekends, and holidays as needed
- Successful completion of criminal background check and drug screen
- Prior experience with Micros POS
- Serve-Safe and/or TIPS certification
- Proven teamwork
- Projects professional image that inspires trust and confidence
- Enthusiastic and positive energy
Job Duties
- Ensures operational execution by communicating expectations to lead servers and restaurant staff to ensure restaurant operations are efficient and meet all set standards
- Provides administrative support for front of house operations including
- scheduling, payroll, reservations, inventory, receiving, and personnel related matters
- Interacts with guests and pack members, provides feedback to staff throughout their shift to ensure quality service
- Works with management to investigate and resolve guest concerns
- Assists with the overall operation of the restaurant(s) including
- Point of Sale transactions, expediting, re-stocking, quality, and staff breaks and performance
- Ensures that restaurants are sanitized, cleaned, stocked, and setup correctly for opening and that they remain that way through the shift
- Communicates with fellow Supervisors through various shifts to ensure successful operations of the restaurant(s)
- Identifies all Out of Order equipment and passes along to Manager for repair
- Supports management in staff performance related matters including
- employee reviews, corrective action, investigations, conflict resolution, etc.
- Assists with the coordination and execution of birthday parties
- Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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