Restaurant Supervisor

Hilo, HI, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Exact $19.00

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Professional Development

Meal Allowances

Job Description

This job opportunity is offered by a well-established restaurant that prides itself on delivering exceptional hospitality and high-quality dining experiences. As part of the food and beverage department, the restaurant is dedicated to maintaining a welcoming atmosphere where guests enjoy outstanding service and an inviting environment. With a focus on customer satisfaction, this restaurant values professionalism, team collaboration, and continuous improvement to meet and exceed guest expectations. Known for its commitment to excellence, the establishment integrates rigorous operational standards with an emphasis on teamwork, efficiency, and outstanding guest relation skills to create memorable dining experiences.

The role of Restaurant ... Show More

Job Requirements

Able to work a variety of shifts including evenings, weekends and holidays
Be self-motivated with the ability to perform with the highest professional and ethical standards
Respond well to a changing work environment and able to perform at the highest level with minimal supervision
Possess strong leadership and managerial skills that include the ability to coach, develop and clearly communicate expectations
Demonstrate excellent customer service and people skills
Exhibit excellent analytical and problem resolution skills with proactive solution recommendations
Have a financial background with the proven ability to identify opportunities for revenue enhancement and fiscal management
Show effective written and verbal communication skills
Have intermediate computer skills with Microsoft Office and familiarity with POS system functionality
Understand company’s health and safety standards and the ISO (Environmental & Quality) management systems, policies, goals, and initiatives and meet specific responsibilities within these areas
Majority of shift will be spent on feet in a fast-paced environment, in close proximity to other people and will involve frequent bending, twisting, squatting, and lifting up to 25 lbs. frequently and 50 lbs. occasionally

Job Qualifications

High school diploma or equivalent
Some college coursework or a Bachelor’s Degree in Culinary Arts preferred
Three years supervisory experience in the restaurant industry
Minimum three years hospitality/customer service experience
Excellent customer service and people skills
Strong leadership and managerial skills including coaching and development abilities
Excellent analytical and problem resolution skills
Financial background with ability to identify revenue enhancement opportunities
Effective written and verbal communication skills
Intermediate computer skills including Microsoft Office and familiarity with POS systems
Understanding of health and safety standards and ISO management systems
Ability to perform physically demanding tasks including frequent bending, twisting, squatting, and lifting

Job Duties

Assist the Restaurant Manager in overseeing all aspects of the front of house operation including ensuring that all Servers are trained and assisting the guests in a courteous, friendly and efficient manner per Company standards
Ensure that the Host/Hostess area is clean and organized at all times and assist them during peak and busy periods
Ensure organization of daily restaurant reservations
Oversee and monitor opening and closing side work responsibilities with Servers and Bussers on a daily basis and sign off on duties as required
Supervise the Bartender and Server check-out and cash closing procedures
Assist with the coordination of special tour luncheons collaborating with Sales and Marketing Specialist and Restaurant Manager as required and coordinate schedule changes requiring additional time
Ensure that the dining experience of all guests exceeds their expectations in an effort to provide extraordinary hospitality per the Company’s guidelines
Execute proper and accurate closing procedures in accordance with company policy
Provide objective and professional feedback to the Restaurant Manager regarding any and all operational issues as they arise
Commit to train, coach and mentor front of house staff and work with Restaurant Manager involving disciplinary actions in order to further develop employees
Perform any other duties as requested and adhere to job specific duties checklists

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

You may be also interested in: