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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $16.76
Work Schedule
Rotating Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
Paid sick time
401(k) retirement plan
Free pizza, salad and beverages
Pet insurance
discounted gym membership
Free counseling sessions
Job Description
MOD Pizza is a fast-casual restaurant brand known for its customizable artisan-style pizzas, salads, and other offerings that focus on individuality and community. Founded with the belief that every pizza should be tailor-made to the exact preferences of the customer, MOD Pizza has built a culture that spreads 'MODness'—a unique spirit of inclusivity, creativity, and giving back. This pizza company emphasizes valuing each ingredient and creating an environment where both customers and employees feel welcome, appreciated, and part of a larger mission. MOD Pizza is dedicated not only to serving excellent food but also to fostering a sense of community... Show More
Job Requirements
- Minimum 6 months in the All Star position demonstrating quality coaching, training and multi-tasking within the shift
- minimum of 1 year of customer service or restaurant experience
- must be at least 18 years old
- previous experience coaching, teaching and inspiring others
- proven success in following and enforcing processes and standards with compassionate correction and coaching
- customer service skills with ability to remain calm and focused
- must obtain food safety and/or alcohol beverage certification within 30 days or sooner where required
Job Qualifications
- Minimum 6 months in the All Star position demonstrating quality coaching, training and multi-tasking within the shift
- minimum of 1 year of customer service or restaurant experience
- must be at least 18 years old
- previous experience coaching, teaching and inspiring others
- proven success in following and enforcing processes and standards with compassionate correction and coaching
- customer service skills with ability to remain calm and focused
- must obtain food safety and/or alcohol beverage certification within 30 days or sooner where required
- experience providing on-the-job training in a rapidly changing environment (preferred)
- experience as a shift lead in a retail environment (preferred)
Job Duties
- Set and sustain the tone of the shift by keeping the energy high
- create a positive vibe and welcoming atmosphere for both Squad and customers
- responsible for quality and safety of all food including tasting and checking prep and storage standards
- listen, acknowledge and resolve Squad member and customer concerns
- escalate issues as appropriate
- act as keyholder responsible for cash within the shift
- take inventory and place orders as directed
- conduct coaching in the moment
- manage shift duties checklists and address or escalate equipment malfunctions
- focus on the growth and well-being of the Squad and celebrate wins
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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