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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $24.00
Work Schedule
Weekend Shifts
Benefits
Comprehensive benefits package
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Job Description
SSP America is a prominent operator of several restaurants throughout the Reno Tahoe International Airport, delivering high-quality dining experiences to both travelers and airport staff. Established as a leader in the airport food and beverage sector, SSP America is dedicated to providing excellent service and maintaining operational excellence across all its locations. With a commitment to customer satisfaction and an emphasis on food quality and service standards, SSP America has built a reputation for reliability and a welcoming atmosphere for guests on the go. The company values inclusivity and ensures equal employment opportunities regardless of race, color, national origin, religion,... Show More
Job Requirements
- Ability to pass a 10-year TSA background check
- At least 18 years old
- High school diploma or equivalent
- Minimum of 1 year of experience in the food and beverage industry
- Full service restaurant experience preferred
- Front of house and back of house experience is an asset
- Barista experience is an asset
- Excellent written and verbal communication
Job Qualifications
- Ability to pass a 10-year TSA background check
- At least 18 years old
- High school diploma or equivalent
- Minimum of 1 year of experience in the food and beverage industry
- Experience in full-service restaurants preferred
- Front of house and back of house experience is an asset
- Barista experience is an asset
- Proven track record of resolving uncomfortable situations with clients, customers, peers, and direct reports
- Excellent written and verbal communication skills
Job Duties
- Support the management team in ensuring standards of service are consistently achieved by the team and team members
- Understand that our guest is our number one priority
- Maintain brand operational standards and ensure that restaurant checklists and cleaning schedules are completed daily
- Coach team members through the induction process by acting as training buddy to ensure comprehensive orientation and maintenance of brand standards
- Communicate and clarify major job duties, priorities, and expectations to team members
- Provide support, direction, and encouragement to help the team succeed in delivering business goals
- Observe, discuss, and document both good and unacceptable performance accordingly
- Assist team members in developing skills and abilities necessary for improved performance
- Ensure products are of the highest quality
- Oversee cash handling duties
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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