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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $25.30 - $29.30
Work Schedule
Flexible
Day Shifts
Benefits
weekly pay
performance bonuses
Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
supplemental life insurance
short-term disability
401(k) plan with Company Match
Paid Time Off
Paid parental leave
Employer assistance program
Commuter Benefits
meal discounts
Employee Resource Groups
Career development opportunities
Job Description
Shake Shack is a rapidly expanding hospitality brand that has carved a unique position in the restaurant industry by focusing unwaveringly on quality, community, and memorable guest experiences. Originating from a humble hot dog cart in New York City’s renowned Madison Square Park, Shake Shack was founded by Danny Meyer, a respected figure in the hospitality world and the CEO of Union Square Hospitality Group. Over the years, the brand has transformed from a simple cart into a globally recognized restaurant chain that emphasizes high-quality food paired with outstanding hospitality. Beyond serving delicious meals, Shake Shack prides itself on its... Show More
Job Requirements
- At least 1 year of restaurant leadership experience supervising a team
- Food safety certification according to local jurisdiction
- Strong problem solving skills
- Effective communication skills, both written and verbal
- Availability to work flexible hours including weekends and holidays
- Ability to stand and move for extended periods
Job Qualifications
- At least 1 year of restaurant leadership experience supervising a team
- Food Safety Certification according to local jurisdiction
- Strong problem solving skills
- Effective communication skills, both written and verbal
- Experience with operational support functions is a plus
- Ability to lead a diverse team in a fast-paced environment
Job Duties
- Manage the flow of service and direct the work of team members on a shift to ensure the highest levels of safety, cleanliness, quality, and speed
- Help build and lead high performing team of hourly Team Members
- May assist with operational support functions such as purchasing, receiving, inventory
- Participate in applicant interviews and assist with employee relations
- Ensure compliance with food safety and operational standards
- Provide hands-on mentorship and training to team members
- Monitor and improve guest satisfaction scores
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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