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Shake Shack logo

Restaurant Shift Manager

Job Overview

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Employment Type

Full-time
Hourly
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Work Schedule

Flexible
Day Shifts
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Benefits

weekly pay
performance bonuses
Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
supplemental life insurance
short-term disability
401(k) plan with Company Match
Paid Time Off
Paid parental leave
Employer assistance program
Commuter Benefits
Corporate discounts
meal discounts
Charitable opportunities
Employee Resource Groups
Career development opportunities

Job Description

Shake Shack is a premier hospitality brand that has carved out a significant niche within the fast-casual dining sector. Originating as a humble hot dog cart in New York City’s Madison Square Park, this innovative brand was founded by Danny Meyer, the visionary behind Union Square Hospitality Group and best-selling author of Setting the Table. Shake Shack quickly gained popularity, with enthusiastic Shack Fans lining up daily to enjoy its offerings and contribute to community efforts, demonstrating an early commitment to giving back. This commitment is deeply woven into its corporate culture, emphasizing high quality food, excellent hospitality, and a... Show More

Job Requirements

  • Minimum of high school diploma or equivalent
  • At least 1 year of experience in restaurant leadership
  • Valid food safety certification
  • Strong interpersonal skills
  • Ability to manage multiple priorities during shifts
  • Reliable and punctual
  • Willingness to work flexible hours including weekends and holidays

Job Qualifications

  • At least 1 year of restaurant leadership experience supervising a team
  • Food safety certification according to local jurisdiction
  • Strong problem solving skills
  • Effective communication skills, both written and verbal
  • Ability to work in a fast-paced environment
  • Leadership and team-building capabilities

Job Duties

  • Manage the flow of service and direct the work of team members on a shift to ensure the highest levels of safety, cleanliness, quality, and speed
  • Help build and lead high performing team of hourly team members
  • Assist with operational support functions such as purchasing, receiving, inventory
  • Participate in applicant interviews and assist with employee relations
  • Ensure compliance with food safety and operational standards
  • Foster a positive and inclusive work environment
  • Support training and development of team members

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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