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Shake Shack logo

Restaurant Shift Manager

Job Overview

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Employment Type

Full-time
Hourly
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Work Schedule

Flexible
Day Shifts
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Benefits

weekly pay
performance bonuses
Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
supplemental life insurance
short-term disability
401(k) plan with Company Match
Paid Time Off
Paid parental leave
Employer assistance program
Commuter Benefits
Exclusive corporate discounts
meal discounts
Charitable opportunities
Employee Resource Groups
Career development opportunities

Job Description

Shake Shack began as a humble hot dog cart located in New York City’s Madison Square Park, founded by Danny Meyer, the Founder and CEO of Union Square Hospitality Group and renowned author of the best-selling book Setting the Table. From its earliest days, Shake Shack distinguished itself not just by delicious food but by its commitment to the community, donating all proceeds from the initial cart back to park beautification efforts. As demand grew, a permanent stand was built, and from this modest beginning, Shake Shack has blossomed into one of the fastest-growing hospitality brands known worldwide. Today, Shake... Show More

Job Requirements

  • At least 1 year of restaurant leadership experience supervising a team
  • Food safety certification according to local jurisdiction
  • Strong problem solving skills
  • Effective communication skills, both written and verbal

Job Qualifications

  • At least 1 year of restaurant leadership experience supervising a team
  • Food safety certification according to local jurisdiction
  • Strong problem solving skills
  • Effective communication skills, both written and verbal

Job Duties

  • Manage the flow of service and direct the work of team members on a shift to ensure the highest levels of safety, cleanliness, quality, and speed
  • Help build and lead high performing team of hourly Team Members
  • Assist with operational support functions such as purchasing, receiving, and inventory
  • Participate in applicant interviews and assist with employee relations
  • Ensure compliance with food safety standards
  • Train and mentor new team members
  • Monitor shift performance and provide feedback

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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