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Shake Shack logo

Restaurant Shift Manager

Job Overview

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Employment Type

Full-time
Hourly
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Work Schedule

Standard Hours
Fixed Shifts
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Benefits

weekly pay
performance bonuses
Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
supplemental life insurance
short-term disability
401(k) plan with Company Match
Paid Time Off
Paid parental leave
Employee assistance program
Commuter Benefits
Corporate discounts
meal discounts
Charitable opportunities
Employee Resource Groups
Career development opportunities

Job Description

Shake Shack is a globally recognized and rapidly expanding hospitality brand known for its commitment to quality food and exceptional customer experiences. Established initially as a humble hot dog cart in New York City's Madison Square Park, it was founded by Danny Meyer, an esteemed figure in the hospitality industry and the CEO of Union Square Hospitality Group. Shake Shack prides itself on its roots, combining fine dining principles with community support, as all early proceeds from the cart were dedicated to park beautification efforts. Over time, the brand evolved, opening a permanent stand and becoming a popular destination for... Show More

Job Requirements

  • At least 1 year of restaurant leadership experience supervising a team
  • Food Safety Certification according to local jurisdiction
  • Strong problem solving skills
  • Effective communication skills, both written and verbal

Job Qualifications

  • At least 1 year of restaurant leadership experience supervising a team
  • Food Safety Certification according to local jurisdiction
  • Strong problem solving skills
  • Effective communication skills, both written and verbal

Job Duties

  • Manage the flow of service and direct the work of team members on a shift to ensure the highest levels of safety, cleanliness, quality, and speed
  • Help build and lead high performing team of hourly Team Members
  • May assist with operational support functions (i.e. Purchasing, Receiving, Inventory, etc.)
  • Participate in applicant interviews and assist with employee relations

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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