Shake Shack logo

Shake Shack

Restaurant Shift Manager

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $21.50 - $25.50
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Work Schedule

Standard Hours
Day Shifts
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Benefits

weekly pay
performance bonuses
Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
supplemental life insurance
short-term disability
401(k) plan with Company Match
Paid Time Off
Paid parental leave
Employer assistance program
Commuter Benefits
meal discounts
Exclusive corporate discounts
Charitable opportunities
Employee Resource Groups
Career development opportunities

Job Description

Shake Shack is a prominent and rapidly growing hospitality brand recognized for its commitment to exceptional food quality and outstanding customer experiences. Originating as a humble hot dog cart in New York City's Madison Square Park, it was founded by Danny Meyer, a respected industry leader and author of Setting the Table. From its early success and community-driven mission, Shake Shack has evolved into a beloved restaurant chain known for its innovative approach to hospitality and dedication to the communities it serves. With a strong foundation in fine dining principles, Shake Shack emphasizes high-quality food complemented by genuine hospitality, creating... Show More

Job Requirements

  • At least 1 year of restaurant leadership experience
  • Food safety certification
  • Strong problem solving skills
  • Effective written and verbal communication skills
  • Ability to lead a team
  • Availability to work flexible hours including weekends and holidays
  • Legal authorization to work in the country

Job Qualifications

  • At least 1 year of restaurant leadership experience supervising a team
  • Food safety certification according to local jurisdiction
  • Strong problem solving skills
  • Effective communication skills, both written and verbal
  • Experience in employee relations and recruitment
  • Ability to work in a fast-paced environment
  • Commitment to upholding company values and mission

Job Duties

  • Manage the flow of service and direct the work of team members on a shift to ensure the highest levels of safety, cleanliness, quality, and speed
  • Help build and lead high performing team of hourly Team Members
  • Assist with operational support functions such as purchasing, receiving, and inventory
  • Participate in applicant interviews and assist with employee relations
  • Ensure compliance with food safety regulations
  • Foster a positive and inclusive work environment
  • Monitor and improve team performance and customer satisfaction

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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