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Shake Shack

Restaurant Shift Manager

Job Overview

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Employment Type

Hourly
Full-time
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Work Schedule

Flexible
Day Shifts
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Benefits

weekly pay
performance bonuses
Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
supplemental life insurance
short-term disability
401(k) plan with Company Match
Paid Time Off
Paid parental leave
Employer assistance program
Commuter Benefits
Employee Discounts
Charitable opportunities
Employee Resource Groups
Career development opportunities

Job Description

Shake Shack is a leading hospitality brand renowned for its commitment to putting people first and delivering exceptional guest experiences. Founded by Danny Meyer, the visionary founder and CEO of Union Square Hospitality Group, Shake Shack began as a humble hot dog cart in New York City's Madison Square Park. The brand quickly gained popularity, with Shack Fans regularly lining up, and the proceeds were dedicated to park beautification efforts. This success led to the establishment of a permanent location and the growth of Shake Shack into one of the fastest-growing names in the hospitality industry. Today, Shake Shack operates... Show More

Job Requirements

  • At least 1 year of restaurant leadership experience supervising a team
  • Food safety certification according to local jurisdiction
  • Strong problem solving skills
  • Effective communication skills, both written and verbal

Job Qualifications

  • At least 1 year of restaurant leadership experience supervising a team
  • Food safety certification according to local jurisdiction
  • Strong problem solving skills
  • Effective communication skills, both written and verbal
  • Ability to foster teamwork and positive work environment
  • Basic knowledge of operational support functions
  • Commitment to company values and hospitality excellence

Job Duties

  • Manage the flow of service and direct the work of team members on a shift to ensure the highest levels of safety, cleanliness, quality, and speed
  • Help build and lead high performing team of hourly Team Members
  • May assist with operational support functions such as purchasing, receiving, inventory
  • Participate in applicant interviews and assist with employee relations
  • Support daily restaurant operations to maintain consistency and guest satisfaction

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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