Zaxby's logo

Zaxby's

Restaurant Shift Leader (Part-Time)

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
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Benefits

free meals on shift
50% off meals off shift
flexible schedule
Early Access to Pay
Paid training
Opportunities to Advance
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Employer Paid Life Insurance
Recognition Program
Employee Referral Program
401(k) with employer match

Job Description

Zaxby's is a leading fast casual restaurant chain specializing in chicken wings, chicken fingers, sandwiches, and salads. Established with a commitment to quality food and exceptional customer service, Zaxby's has grown into a well-known brand across the United States. The company prides itself on creating a fun and welcoming atmosphere that appeals to families, friends, and individuals looking to enjoy great food in a friendly setting. Zaxby's is dedicated not only to their guests but also to their team members, offering a positive work environment where employees can thrive and grow professionally.

Located at 1885 N John Young Pkwy ... Show More

Job Requirements

  • Must be 18 years of age or older
  • Must have reliable transportation
  • Available to work 9 to 28 hours per week
  • Ability to work a flexible schedule including days, nights, weekends, and holidays
  • Successful completion of background check
  • Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others
  • Leadership experience preferred

Job Qualifications

  • Must be 18 years of age or older
  • Must have reliable transportation
  • Available to work 9 to 28 hours per week
  • Ability to work a flexible schedule including days, nights, weekends, and holidays
  • Successful completion of background check
  • Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others
  • Leadership experience preferred

Job Duties

  • Complete all training requirements including Zaxbys shift leader development plan
  • Food safety certification
  • Any additional training required by Zax LLC
  • Create a culture of high-performance and train and coach team members to meet all company standards
  • Mentor, coach and develop team members and communicate performance concerns to your General Manager
  • Prioritize the guest and team member experience and resolve complaints and concerns in friendly and respectful manner
  • Create and maintain a positive culture and healthy team morale through recognition and leading by example
  • Communicate shift goals and motivate team members to meet goals and perform to their highest ability level
  • Delegate tasks to team members and supervise performance during a shift
  • Maintain operational standards and ensure compliance with all Zaxbys franchising LLC and Zax LLC guidelines, policies, and procedures
  • Ensure service, product quality, and cleanliness standards are consistently upheld
  • Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations
  • Receive and reconcile truck deliveries, ensure product is properly stocked, and complete daily inventory counts
  • Manage food production and quality by monitoring prepping, cooking, and holding processes and taking corrective action when necessary
  • Track food safety and quality throughout the shift and ensure guests receive accurate orders that meet company standards and guest satisfaction
  • Plan shift duties and ensure opening and closing duties are complete
  • Collaborate with management team to develop goals and report back to management on goal progress
  • Ensure processes, policies, and procedures are properly followed throughout daily operations
  • Follow company cash management policies
  • Maintain compliance with federal, state, and local laws and guidelines
  • Utilize management tools and keep neat, accurate, and current records
  • Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
  • Ensure the team works safely and follows all safety guidelines and procedures
  • Immediately report all human resources and risk management concerns to your General Manager and District Manager
  • Escalate other concerns to your supervisor when appropriate
  • Perform all other duties necessary to ensure restaurant operations function properly

Restaurants and hotels use OysterLink to hire.

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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