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Restaurant Shift Leader (Full-Time)

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $15.00 - $17.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Recognition Program
Employee Referral Program
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Employer Paid Life Insurance
401(k) with employer match

Job Description

Zaxbys is a well-established fast-casual restaurant chain known for its flavorful chicken dishes and exceptional customer service. Founded with the vision of providing not only great food but also a welcoming and fun atmosphere, Zaxbys has grown rapidly, becoming a popular dining choice across multiple states. Their mission goes beyond just serving meals; they aim to create a community hub where guests can enjoy quality time with friends and family in a vibrant and friendly setting. As Zaxbys continues to expand, they prioritize a company culture that values teamwork, recognition, and opportunities for personal and professional growth. The organization emphasizes... Show More

Job Requirements

  • Must be 18 years of age or older
  • Reliable transportation
  • Available to work 5 days a week and 32 to 40 hours weekly
  • Flexible schedule availability including days, nights, weekends, and holidays
  • Successful background check completion
  • Leadership qualities and organizational skills
  • Cooperative interaction with colleagues
  • Preferred leadership experience
  • Ability to sit, stand, and walk continuously
  • Occasional stooping, bending, crouching, or climbing
  • Frequently lift, push, pull, and carry up to 50 pounds including overhead lifting
  • Continuous use of hands and wrists for manipulation
  • Proficient communication through speech, reading, and writing
  • Effective audio-visual discrimination and perception
  • Ability to work in hot and cold environments and exposure to allergens
  • Safe operation of restaurant equipment including knives and fryers

Job Qualifications

  • Must be 18 years of age or older
  • Must have reliable transportation
  • Available to work a minimum of 5 days and 32 to 40 hours per week
  • Ability to work a flexible schedule including days, nights, weekends, and holidays
  • Successful completion of background check
  • Demonstrates leadership qualities and organizational skills
  • Ability to interact cooperatively with others
  • Leadership experience preferred

Job Duties

  • Complete all training requirements including Zaxbys Shift Leader Development Plan and Food Safety Certification
  • Create a culture of high-performance and train and coach team members to meet company standards
  • Mentor, coach and develop team members and communicate performance concerns to General Manager
  • Prioritize guest and team member experience and resolve complaints in a friendly manner
  • Maintain positive culture and team morale through recognition and leading by example
  • Communicate shift goals and motivate team members to meet goals
  • Delegate tasks to team members and supervise performance during shifts
  • Maintain operational standards and ensure compliance with company policies
  • Ensure service, product quality, and cleanliness standards are upheld consistently
  • Enhance guest experiences by meeting and exceeding expectations
  • Receive and reconcile truck deliveries and complete inventory counts
  • Manage food production and quality and take corrective actions when necessary
  • Track food safety and quality and ensure accurate order fulfillment
  • Plan shift duties including opening and closing tasks
  • Collaborate with management to develop goals and report progress
  • Follow company cash management policies
  • Maintain compliance with laws and guidelines
  • Utilize management tools and keep accurate records
  • Ensure team works safely and follows all safety procedures
  • Report HR and risk management concerns to management
  • Perform all duties necessary for restaurant operations function properly

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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