Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Recognition Program
Employee Referral Program
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Employer Paid Life Insurance
401(k) with employer match
Job Description
Zaxby's is a well-known restaurant chain specializing in chicken wings, chicken fingers, sandwiches, and salads. Established in 1990, Zaxby's has grown into a beloved destination for guests seeking flavorful and freshly prepared meals paired with a welcoming atmosphere. The brand prides itself not only on delivering delicious food but also on creating an enjoyable experience where guests can relax, have fun, and spend quality time with friends and family. Zaxby's commitment to excellence extends beyond their food, focusing on building a positive, energetic culture for their team members, making it an excellent place to work and grow professionally.
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Job Requirements
- Must be 18 years of age or older
- Must have reliable transportation
- Available to work a minimum of 5 days and 32 to 40 hours per week
- Ability to work a flexible schedule including days, nights, weekends, and holidays
- Successful completion of background check
- Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others
- Leadership experience preferred
- Ability to sit, stand, and walk continuously
- Occasionally stoop, bend, crouch, or climb including the use of ladders
- Frequently lift, push, pull, and carry up to 50 pounds including overhead lifting
- Continuous use of hands and wrists for grasping and fine manipulation
- Effective communication through speech, reading, and writing
- Maintain effective audio-visual discrimination and perception
- Work in environments with hot and cold temperature variations and exposure to food allergens
- Operate restaurant equipment safely including knives and fryers
Job Qualifications
- High school diploma or equivalent preferred
- Previous leadership experience preferred
- Demonstrated leadership qualities and organizational skills
- Ability to interact cooperatively with others
- Strong communication skills
- Experience in food service or restaurant environment preferred
Job Duties
- Complete all training requirements including Zaxbys Shift Leader Development Plan
- Complete food safety certification
- Undergo any additional training required by Zax LLC
- Create a culture of high-performance and train and coach team members to meet all company standards
- Mentor, coach, and develop team members and communicate performance concerns to the General Manager
- Prioritize guest and team member experience and resolve complaints in a friendly and respectful manner
- Create and maintain a positive culture and team morale through recognition and leading by example
- Communicate shift goals and motivate team members to perform at their highest ability level
- Delegate tasks to team members and supervise performance during shifts
- Maintain operational standards and ensure compliance with Zaxbys franchising LLC and Zax LLC policies and procedures
- Ensure service, product quality, and cleanliness standards are upheld
- Enhance guest experiences by ensuring orders meet company standards and guest satisfaction
- Receive and reconcile truck deliveries and stock product properly
- Manage food production quality by monitoring prepping, cooking, and holding processes and taking corrective action when necessary
- Track food safety and quality throughout shifts
- Plan shift duties and ensure opening and closing tasks are completed
- Collaborate with management to develop shift goals and report on progress
- Ensure processes, policies, and procedures are properly followed
- Follow company cash management policies
- Maintain compliance with federal, state, and local laws
- Use management tools and maintain accurate records
- Ensure safe work practices and follow safety guidelines
- Report human resources and risk management concerns to supervisors
- Perform other duties necessary for proper restaurant operations
OysterLink - a hiring platform for restaurants and hotels.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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