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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development programs
flexible scheduling
Job Description
Wingstop is a renowned restaurant chain known for its dedication to delivering flavorful wing dishes and creating a memorable dining experience for its customers. As a fast-growing player in the casual dining sector, Wingstop emphasizes a culture of teamwork, respect, and excellence in all aspects of its operations. The company is committed to serving the world flavor and maintaining high standards of quality and customer service in every location. With a strong brand reputation built on passion for hospitality and innovation, Wingstop continues to expand its presence while nurturing a positive and dynamic work environment for its employees.
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Job Requirements
- Minimum high school diploma or equivalent
- At least 2 years of supervisory experience in a food service, retail, or restaurant setting
- Strong communication skills
- Ability to work under pressure in a fast-paced environment
- Flexibility to work varying shifts including mornings, evenings, weekends and holidays
- Demonstrated leadership and team management skills
- Problem-solving abilities
- Willingness to accept feedback and continuously improve
- Ability to multitask and manage time effectively
- Positive attitude and outgoing personality
- Commitment to the brand’s values and mission
Job Qualifications
- Minimum of 2 years of previous food service, retail or restaurant supervisory experience
- Strong written and verbal communication skills
- Initiative and assertiveness
- Strong interpersonal skills and conflict resolution skills
- Strong leadership skills and ability to manage, train, develop and motivate a diverse crew
- Passionate about hospitality and serving the guest
- Ability to work a changing schedule including mornings, evenings, weekends and holidays
- Ability to problem solve
- Ability to accept feedback and willingness to improve
- Ability to set goals, create action plans, and implement those plans
- Ability to measure performance subjectively and objectively
- Ability to cultivate a positive culture within the restaurant
- Ambassador and representative of the brand culture and mission
Job Duties
- Assist the General Manager in staffing the restaurant timely and efficiently
- Ensure the restaurant environment is safe for team members and guests
- Create a positive culture through respect, recognition, and reward
- Greet guests promptly and ensure a positive guest experience
- Handle orders and inquiries professionally and resolve low-level guest issues
- Control cash, product, labor, and food costs
- Maintain operational standards and communicate maintenance issues
- Coach, mentor, and develop team members
- Ensure compliance with risk management and company standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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