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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.00 - $17.00
Work Schedule
Weekend Shifts
Benefits
competitive salary
bonus program
401(k) with Company Match
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Ongoing career and leadership development
Scholarship Opportunities
Job Description
Rackson is widely recognized as one of the leading quick-service restaurant (QSR) operators in the United States, known for its commitment to values-based leadership and a people-first culture. The company emphasizes creating a supportive and inclusive environment where employees are motivated to excel, grow, and develop their careers. With a strong growth strategy, Rackson partners with well-known global brands to deliver exceptional dining experiences that combine quality, speed, and affordability. Their dedication to putting people at the heart of their operations ensures that team members are respected, valued, and inspired to contribute positively to the organization's success.
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Job Requirements
- must be at least 18 years of age
- high school diploma or equivalent restaurant management experience
- previous fast food restaurant experience
- ability to communicate effectively in English
- basic reading, writing, math, and computer/POS skills
- strong leadership skills
- discretion in handling confidential information
- flexibility to work multiple stations and varied shifts
- positive attitude and strong interpersonal skills
- dependable attendance and punctuality
- reliable transportation
- physical ability to lift up to 50 pounds and stand for long periods
- willingness to work weekends, evenings, and holidays
Job Qualifications
- must be at least 18 years of age
- high school diploma or equivalent restaurant management experience
- previous fast food restaurant experience required
- communication in English is required, Spanish comprehension helpful
- fundamental requirements include reading, writing, math, and computer/POS skills
- strong leadership skills, including leading by example and remaining calm and professional in challenging situations
- ability to handle confidential information with discretion
- willingness to learn all areas of restaurant operations and work multiple stations
- ability to display positive attitude and a genuine desire to make others happy and serve one another
- ability to treat others with respect and care
- strong communication skills, including verbal communication in Spanish and/or English
- self-motivated and action-oriented
- attitude that embraces learning
- willing to admit when you made a mistake, take accountability, and fix the issue
- prompt and regular attendance on assigned shifts - dependable and reliable
- must have reliable transportation to work and to company outside events/meetings
- must be available and willing to work a variety of days/times including weekends, evenings, and holidays
Job Duties
- demonstrates self-awareness and ability to motivate self and others
- proactively seeks and accepts feedback
- understands the impact of job responsibilities on guests, team, and restaurant operations
- ensures adherence to brand standards for service, food quality, and safety
- creates a supportive environment for team members to excel
- interacts with guests and resolves concerns promptly and effectively
- treats employees with respect and recognition
- manages sales and labor tracking within Rackson systems
- ensures cash handling procedures are followed by others
- adheres to food and cash control guidelines
- maintains cleanliness, maintenance, and service standards to uphold brand image
- plans and executes shift operations efficiently
- follows company guidelines for cost control and resource utilization
- leads with empathy, fairness, and a focus on teamwork
- identifies and develops talent for future roles
- applies financial understanding to improve business decisions
- manages shift activities for operational excellence
- ensures compliance with labor laws and regulations
- supports the success of the business hands-on as needed, whether by preparing food, serving guests, cleaning the store, or other duties
- other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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