Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $22.00 - $24.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical
Dental
Vision
401k
Paid Time Off
Tuition Reimbursement
Job Description
QDOBA Mexican Eats is a prominent fast-casual restaurant chain known for serving authentic Mexican cuisine with a commitment to quality, flavor, and guest satisfaction. Founded with the mission to deliver craveable Mexican dishes made from fresh ingredients, QDOBA has expanded across the United States and Canada, earning widespread recognition for its dedication to creating a vibrant and inclusive dining experience. The company prides itself on fostering a work culture that values diversity, teamwork, and respect, ensuring that every team member contributes to maintaining the brand's high standards and welcoming atmosphere.
QDOBA is currently seeking a dedicated Shift Lea... Show More
QDOBA is currently seeking a dedicated Shift Lea... Show More
Job Requirements
- Must be at least 18 years old
- High school diploma or equivalent
- Minimum 6 months of restaurant operations experience
- Completion of Shift Lead training classes
- Ability to communicate in English
- Must have access to adequate transportation
- Ability to work varied shifts including weekends and holidays
- Ability to lift up to 50 pounds
Job Qualifications
- Must be at least 18 years old
- High school diploma or equivalent required
- Minimum 6 months of restaurant operations experience
- Completion of Shift Lead training classes required
- ServSafe certification required in certain states
- Ability to communicate effectively in English
- Spanish comprehension is helpful
- Fundamental reading, writing, math, and computer/POS skills required
- Access to adequate transportation
Job Duties
- Maintains brand image by ensuring restaurant cleanliness, maintenance, and excellent service
- Treats all team members with respect and dignity
- Follows company guidelines and executes protocols for daily activities to achieve excellence in restaurant operational performance
- Encourages restaurant teams to consistently deliver excellent guest service and food quality in adherence with brand systems, procedures, and food safety requirements to provide a craveable guest experience
- Works with other team members to deliver long term sales growth initiatives designed to drive profitable sales growth
- Reviews, practices, and modifies as needed to continuously improve the guest experience
- Supports General Manager to identify and train internal candidates for Shift Lead positions
- Assists in the training of employees and ensures operations are executed per company operational standards
- Interacts with guests and the community
- responds to guest questions, concerns, and complaints in a timely and professional manner to ensure positive resolution and guest recovery
- Promptly escalates concerns to the General Manager
- Assists the General Manager in using management information tools to analyze restaurant operational and financial performance
- Helps identify trends and assist actions for improvement
- Monitors costs and adherence to budget and restaurant goals
- Complies with all State and Federal labor laws and regulations
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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