Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $15.00 - $17.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical
Dental
Vision
401k
Paid Time Off
Tuition Reimbursement
Job Description
QDOBA Mexican Eats is a fast-casual restaurant chain known for delivering craveable Mexican cuisine in a vibrant, guest-focused environment. Founded with the mission to serve fresh, flavorful food prepared with quality ingredients, QDOBA has built a reputation for its commitment to excellent guest experiences and operational excellence. As part of the growing foodservice industry, QDOBA places a strong emphasis on brand values, teamwork, and maintaining a welcoming atmosphere for both customers and employees. The company culture revolves around respect, inclusion, and continuous improvement, fostering an environment where employees can thrive and grow alongside the business.
The Shift Lead a... Show More
The Shift Lead a... Show More
Job Requirements
- Must be at least 18 years old
- high school diploma or equivalent
- 6+ months of restaurant operations experience
- completion of Shift Lead training classes
- ServSafe certification where applicable
- ability to communicate in English
- access to adequate transportation
- must be willing to work various shifts including weekends and holidays
- capable of lifting up to 50 pounds
- able to stand or walk for entire shift
- adhere to all labor laws and regulations
Job Qualifications
- High school diploma or equivalent
- 6+ months of restaurant operations experience
- must complete Shift Lead training classes
- in certain states, must be ServSafe certified
- ability to communicate in English
- Spanish comprehension is helpful
- fundamental reading, writing, math and computer/POS skills
- must have access to adequate transportation
Job Duties
- Maintains brand image by ensuring restaurant cleanliness, maintenance, and excellent service
- treats all team members with respect and dignity
- follows company guidelines and executes protocols for daily activities to achieve excellence in restaurant operational performance
- encourages restaurant teams to consistently deliver excellent guest service and food quality in adherence with brand systems, procedures, and food safety requirements to provide a craveable guest experience
- works with other team members to deliver long term sales growth initiatives designed to drive profitable sales growth
- reviews, practices, and modifies as needed to continuously improve the guest experience
- supports General Manager to identify and train internal candidates for Shift Lead positions
- assists in the training of employees and ensures operations are executed per company operational standards
- interacts with guests and the community
- responds to guest questions, concerns, and complaints in a timely and professional manner to ensure positive resolution and guest recovery
- promptly escalates concerns to the General Manager
- assists the General Manager in using management information tools to analyze restaurant operational and financial performance
- helps identify trends and assist actions for improvement
- monitors costs and adherence to budget and restaurant goals
- complies with all State and Federal labor laws and regulations
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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