Job Overview
Employment Type
Part-time
Hourly
Compensation
Type:
Hourly
Rate:
Range $15.50 - $17.50
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical
Dental
Vision
401k
PTO
Tuition Reimbursement
Job Description
QDOBA Mexican Eats is a fast-casual restaurant chain known for serving fresh, flavorful Mexican-inspired cuisine in a vibrant and welcoming atmosphere. Established with the mission to offer craveable, high-quality food alongside exceptional customer service, QDOBA has built a strong brand recognized for its commitment to guest satisfaction and a positive dining experience. As a company, QDOBA values diversity and inclusivity, embracing employees from various backgrounds who contribute to the rich and dynamic culture of the organization. Their dedication to creating an enjoyable workplace makes them a respected employer in the restaurant industry.
The Shift Lead position at Q... Show More
The Shift Lead position at Q... Show More
Job Requirements
- At least 18 years old
- High school diploma or equivalent required
- Minimum 6 months of restaurant operations experience
- Must complete Shift Lead training classes
- In certain states, must be ServSafe certified
- Ability to communicate in English is required
- Must have access to adequate transportation
- Ability to work weekends and holidays
- Ability to work various shifts including beyond eight hours
- Ability to reach, bend, stoop, climb, and/or lift up to 50 pounds
- Ability to operate/access equipment at standard heights while walking or standing during entire shift
Job Qualifications
- At least 18 years old
- High school diploma or equivalent required
- Minimum 6 months of restaurant operations experience
- Must complete Shift Lead training classes
- In certain states, must be ServSafe certified
- Ability to communicate in English is required, Spanish comprehension is helpful
- Fundamental reading, writing, math and computer/POS skills are required
- Must have access to adequate transportation
Job Duties
- Maintains brand image by ensuring restaurant cleanliness, maintenance, and excellent service
- Treats all team members with respect and dignity
- Follows company guidelines and executes protocols for daily activities to achieve excellence in restaurant operational performance
- Encourages restaurant teams to consistently deliver excellent guest service and food quality in adherence with brand systems, procedures, and food safety requirements to provide a craveable guest experience
- Works with other team members to deliver long term sales growth initiatives designed to drive profitable sales growth
- Reviews, practices, and modifies as needed to continuously improve the guest experience
- Supports General Manager to identify and train internal candidates for Shift Lead positions
- Assists in the training of employees and ensures operations are executed per company operational standards
- Interacts with guests and the community
- responds to guest questions, concerns, and complaints in a timely and professional manner to ensure positive resolution and guest recovery
- Promptly escalates concerns to the General Manager
- Assists the General Manager in using management information tools to analyze restaurant operational and financial performance
- Helps identify trends and assist actions for improvement
- Monitors costs and adherence to budget and restaurant goals
- Complies with all State and Federal labor laws and regulations
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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