Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $18.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical
Dental
Vision
401k
PTO
Tuition Reimbursement
Job Description
QDOBA Mexican Eats is a fast-casual restaurant chain known for its fresh, flavorful Mexican cuisine and vibrant dining environments. Established with a mission to deliver craveable, made-to-order burritos, bowls, tacos, and quesadillas, QDOBA has built a reputation for high-quality ingredients and a welcoming guest experience. The brand emphasizes a strong commitment to community, diversity, and inclusivity, fostering an environment where employees from varied backgrounds can thrive and contribute to the team’s success. As part of its operational philosophy, QDOBA values team members who display a positive attitude and uphold the company’s brand values, encouraging a guest-centric culture that consistently meets... Show More
Job Requirements
- Must be at least 18 years old
- High school diploma or equivalent required
- 6+ months of restaurant operations experience
- Must complete Shift Lead training classes
- In certain states, must be ServSafe certified
- Ability to communicate in English
- Must have access to adequate transportation
- May be required to reach, bend, stoop, climb, and/or lift up to 50 pounds
- May be required to operate/access equipment at standard heights while walking or standing during entire shift
- Must be willing to work a variety of shifts, sometimes exceeding beyond eight hours, based on operating hours
- Must be able to work weekends and holidays
Job Qualifications
- High school diploma or equivalent
- 6+ months of restaurant operations experience
- Must complete Shift Lead training classes
- In certain states, must be ServSafe certified
- Ability to communicate in English
- Spanish comprehension is helpful
- Fundamental reading, writing, math and computer/POS skills
Job Duties
- Maintains brand image by ensuring restaurant cleanliness, maintenance, and excellent service
- Treats all team members with respect and dignity
- Follows company guidelines and executes protocols for daily activities to achieve excellence in restaurant operational performance
- Encourages restaurant teams to consistently deliver excellent guest service and food quality in adherence with brand systems, procedures, and food safety requirements to provide a craveable guest experience
- Work with other team members to deliver long term sales growth initiatives designed to drive profitable sales growth
- Reviews, practices, and modifies as needed to continuously improve the guest experience
- Supports General Manager to identify and train internal candidates for Shift Lead positions
- Assist in the training of employees and ensures operations are executed per company operational standards
- Interacts with guests and the community
- responds to guest questions, concerns, and complaints in a timely and professional manner to ensure positive resolution and guest recovery
- Promptly escalates concerns to the General Manager
- Assists the General Manager in using management information tools to analyze restaurant operational and financial performance
- Helps identify trends and assist actions for improvement
- Monitors costs and adherence to budget and restaurant goals
- Complies with all State and Federal labor laws and regulations
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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