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Qdoba

Restaurant Shift Lead - NE

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $15.50 - $17.50
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Medical
Dental
Vision
401k
PTO
Tuition Reimbursement

Job Description

QDOBA Mexican Eats is a fast-casual restaurant chain renowned for its commitment to crafting craveable fresh Mexican cuisine in a welcoming and vibrant environment. Established as a leader in the food service industry, QDOBA has built its reputation on providing guests with high-quality ingredients, exceptional service, and a passionate team culture. The company takes pride in promoting diversity, inclusivity, and a strong sense of community among employees and customers alike. With hundreds of locations across the United States, QDOBA continues to expand while maintaining its dedication to excellent operational performance and guest satisfaction. Employment at QDOBA offers competitive pay, with... Show More

Job Requirements

  • Must be at least 18 years old
  • high school diploma or equivalent required
  • 6+ months of restaurant operations experience
  • must complete Shift Lead training classes
  • ServSafe certification in certain states
  • ability to communicate in English
  • fundamental reading, writing, math and computer/POS skills
  • must have access to adequate transportation
  • willing to work a variety of shifts including weekends and holidays
  • able to reach, bend, stoop, climb, and/or lift up to 50 pounds
  • able to operate/access equipment at standard heights while walking or standing during entire shift

Job Qualifications

  • High school diploma or equivalent
  • 6+ months of restaurant operations experience
  • completion of Shift Lead training classes
  • ServSafe certification in certain states
  • ability to communicate in English
  • fundamental reading, writing, math, and computer/POS skills
  • access to adequate transportation

Job Duties

  • Maintains brand image by ensuring restaurant cleanliness, maintenance, and excellent service
  • treats all team members with respect and dignity
  • follows company guidelines and executes protocols for daily activities to achieve excellence in restaurant operational performance
  • encourages restaurant teams to consistently deliver excellent guest service and food quality in adherence with brand systems, procedures, and food safety requirements to provide a craveable guest experience
  • works with other team members to deliver long term sales growth initiatives designed to drive profitable sales growth
  • reviews, practices, and modifies as needed to continuously improve the guest experience
  • supports General Manager to identify and train internal candidates for Shift Lead positions
  • assists in the training of employees and ensures operations are executed per company operational standards
  • interacts with guests and the community
  • responds to guest questions, concerns, and complaints in a timely and professional manner to ensure positive resolution and guest recovery
  • promptly escalates concerns to the General Manager
  • assists the General Manager in using management information tools to analyze restaurant operational and financial performance
  • helps identify trends and assists actions for improvement
  • monitors costs and adherence to budget and restaurant goals
  • complies with all state and federal labor laws and regulations

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.