Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $16.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical
Dental
Vision
401k
Paid Time Off
Tuition Reimbursement
Job Description
QDOBA Mexican Eats is a popular fast-casual restaurant chain specializing in Mexican cuisine. Known for its flavor-packed menu and commitment to quality ingredients, QDOBA has built a reputation as a go-to destination for craveable, customizable Mexican dishes. The company prides itself on its vibrant brand culture, dedication to guest satisfaction, and fostering a positive work environment for its employees. With numerous locations across the United States and a strong emphasis on operational excellence and community connection, QDOBA continues to expand while upholding its core values of respect, integrity, and hospitality.
The role of Shift Lead at QDOBA is an essenti... Show More
The role of Shift Lead at QDOBA is an essenti... Show More
Job Requirements
- Must be at least 18 years old
- High school diploma or equivalent
- Minimum of 6 months restaurant operations experience
- Completion of Shift Lead training classes
- ServSafe certification in certain states
- Ability to communicate in English
- Physical ability to reach, bend, stoop, climb, and lift up to 50 pounds
- Must be willing to work various shifts including weekends and holidays
- Access to reliable transportation
Job Qualifications
- At least 18 years old
- High school diploma or equivalent
- 6+ months of restaurant operations experience
- Must complete Shift Lead training classes
- ServSafe certification as required by state law
- Ability to communicate in English
- Spanish comprehension helpful
- Fundamental reading, writing, math and computer/POS skills
- Access to adequate transportation
Job Duties
- Maintains brand image by ensuring restaurant cleanliness, maintenance, and excellent service
- Treats all team members with respect and dignity
- Follows company guidelines and executes protocols for daily activities to achieve excellence in restaurant operational performance
- Encourages restaurant teams to consistently deliver excellent guest service and food quality in adherence with brand systems, procedures, and food safety requirements to provide a craveable guest experience
- Work with other team members to deliver long term sales growth initiatives designed to drive profitable sales growth
- Reviews, practices, and modifies as needed to continuously improve the guest experience
- Supports General Manager to Identify and train internal candidates for Shift Lead positions
- Assist in the training of employees and ensures operations are executed per company operational standards
- Interacts with guests and the community
- responds to guest questions, concerns, and complaints in a timely and professional manner to ensure positive resolution and guest recovery Promptly escalates concerns to the General Manager
- Assists the General Manager in using management information tools to analyze restaurant operational and financial performance
- Helps identify trends and assist actions for improvement
- Monitors costs and adherence to budget and restaurant goals
- Complies with all State and Federal labor laws and regulations
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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