Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $18.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical
Dental
Vision
401k
PTO
Tuition Reimbursement
Job Description
QDOBA Mexican Eats is a fast-casual restaurant chain well-known for its bold flavors, fresh ingredients, and vibrant Mexican cuisine. Established with a mission to deliver craveable meals that excite customers and keep them coming back, QDOBA has grown its presence across North America by focusing on quality, consistency, and customer satisfaction. As a company, QDOBA prides itself on fostering a diverse and inclusive work environment where talent and teamwork come together to create an exceptional dining experience. Their commitment to upholding brand values, maintaining cleanliness, and executing operational excellence is fundamental to their success and reputation in the competitive restaurant... Show More
Job Requirements
- Must be at least 18 years old
- High school diploma or equivalent
- 6+ months of restaurant operations experience
- Must complete Shift Lead training classes
- In certain states, must be ServSafe certified
- Ability to communicate in English
- Must have access to adequate transportation
- Ability to work various shifts including weekends and holidays
- Physical ability to reach, bend, stoop, climb, and lift up to 50 pounds
- Willingness to stand or walk for entire shifts
- Must comply with all applicable labor laws and regulations
Job Qualifications
- High school diploma or equivalent
- 6+ months of restaurant operations experience
- Must complete Shift Lead training classes
- In certain states, must be ServSafe certified
- Ability to communicate in English
- Spanish comprehension is helpful
- Fundamental reading, writing, math and computer/POS skills
- Must have access to adequate transportation
Job Duties
- Maintains brand image by ensuring restaurant cleanliness, maintenance, and excellent service
- Treats all team members with respect and dignity
- Follows company guidelines and executes protocols for daily activities to achieve excellence in restaurant operational performance
- Encourages restaurant teams to consistently deliver excellent guest service and food quality in adherence with brand systems, procedures, and food safety requirements to provide a craveable guest experience
- Work with other team members to deliver long term sales growth initiatives designed to drive profitable sales growth
- Reviews, practices, and modifies as needed to continuously improve the guest experience
- Supports General Manager to identify and train internal candidates for Shift Lead positions
- Assist in the training, of employees and ensures operations are executed per company operational standards
- Interacts with guests and the community
- responds to guest questions, concerns, and complaints in a timely and professional manner to ensure positive resolution and guest recovery
- Promptly escalates concerns to the General Manager
- Assists the General Manager in using management information tools to analyze restaurant operational and financial performance
- Helps identify trends and assist actions for improvement
- Monitors costs and adherence to budget and restaurant goals
- Complies with all State and Federal labor laws and regulations
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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