Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.70 - $18.70
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical
Dental
Vision
401k
Paid Time Off
Tuition Reimbursement
Job Description
QDOBA Mexican Eats is a dynamic and rapidly growing fast-casual restaurant chain known for its fresh and flavorful Mexican-inspired cuisine. Founded with a commitment to quality ingredients and a passion for providing an exceptional dining experience, QDOBA has established itself as a beloved brand in the competitive food service industry. The company prides itself on fostering a vibrant and inclusive work environment where team members are encouraged to bring their unique talents and diverse perspectives to the table, contributing to the brand's success and innovation. With an emphasis on guest satisfaction, operational excellence, and community engagement, QDOBA continues to thrive... Show More
Job Requirements
- Must be at least 18 years old
- Must have access to adequate transportation
- Ability to communicate in English
- Must complete Shift Lead training classes
- Fundamental reading, writing, math and computer/POS skills
- Must be willing to work a variety of shifts including weekends and holidays
- Must be able to lift up to 50 pounds
- Must be able to operate/access equipment at standard heights while walking or standing during entire shift
Job Qualifications
- High school diploma or equivalent
- At least 6 months of restaurant operations experience
- Completion of Shift Lead training classes
- ServSafe certification in certain states
- Ability to communicate in English
- Spanish comprehension is helpful
- Fundamental reading, writing, math and computer/POS skills
Job Duties
- Maintains brand image by ensuring restaurant cleanliness, maintenance, and excellent service
- Treats all team members with respect and dignity
- Follows company guidelines and executes protocols for daily activities to achieve excellence in restaurant operational performance
- Encourages restaurant teams to consistently deliver excellent guest service and food quality in adherence with brand systems, procedures, and food safety requirements to provide a craveable guest experience
- Work with other team members to deliver long term sales growth initiatives designed to drive profitable sales growth
- Reviews, practices, and modifies as needed to continuously improve the guest experience
- Supports General Manager to identify and train internal candidates for Shift Lead positions
- Assist in the training of employees and ensures operations are executed per company operational standards
- Interacts with guests and the community
- responds to guest questions, concerns, and complaints in a timely and professional manner to ensure positive resolution and guest recovery
- Promptly escalates concerns to the General Manager
- Assists the General Manager in using management information tools to analyze restaurant operational and financial performance
- Helps identify trends and assist actions for improvement
- Monitors costs and adherence to budget and restaurant goals
- Complies with all State and Federal labor laws and regulations
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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