Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $17.00 - $19.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical
Dental
Vision
401k
PTO
Tuition Reimbursement
Job Description
QDOBA Mexican Eats is a dynamic and rapidly growing fast-casual restaurant chain known for its commitment to delivering unique Mexican-inspired cuisine with fresh ingredients and bold flavors. Established as a leading brand in the fast-casual dining sector, QDOBA prides itself on combining high-quality food with exceptional customer service in a friendly and welcoming environment. The company emphasizes a strong brand culture centered around community, inclusivity, and respect for both its guests and employees. QDOBA values diversity and encourages employees from various backgrounds to contribute to its innovative approach to dining, helping maintain its reputation as a beloved choice for those... Show More
Job Requirements
- Must be at least 18 years old
- High school diploma or equivalent required
- 6+ months of restaurant operations experience
- Must complete Shift Lead training classes
- In certain states, must be ServSafe certified
- Ability to communicate in English
- Access to adequate transportation
- Must be willing to work a variety of shifts
- Must be able to work weekends and holidays
- May be required to lift up to 50 pounds
- May be required to stand or walk for the duration of the shift
Job Qualifications
- High school diploma or equivalent
- 6+ months of restaurant operations experience
- Must complete Shift Lead training classes
- In certain states, must be ServSafe certified
- Ability to communicate in English is required
- Spanish comprehension is helpful
- Fundamental reading, writing, math and computer/POS skills are required
- Must have access to adequate transportation
Job Duties
- Maintains brand image by ensuring restaurant cleanliness, maintenance, and excellent service
- Treats all team members with respect and dignity
- Follows company guidelines and executes protocols for daily activities to achieve excellence in restaurant operational performance
- Encourages restaurant teams to consistently deliver excellent guest service and food quality in adherence with brand systems, procedures, and food safety requirements to provide a craveable guest experience
- Work with other team members to deliver long term sales growth initiatives designed to drive profitable sales growth
- Reviews, practices, and modifies as needed to continuously improve the guest experience
- Supports General Manager to identify and train internal candidates for Shift Lead positions
- Assist in the training of employees and ensures operations are executed per company operational standards
- Interacts with guests and the community
- responds to guest questions, concerns, and complaints in a timely and professional manner to ensure positive resolution and guest recovery
- Promptly escalates concerns to the General Manager
- Assists the General Manager in using management information tools to analyze restaurant operational and financial performance
- Helps identify trends and assist actions for improvement
- Monitors costs and adherence to budget and restaurant goals
- Complies with all State and Federal labor laws and regulations
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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