Restaurant Shift Lead

Colorado Springs, CO, USA|Onsite

Job Overview

Employment Type

Hourly

Full-time

Part-time

Compensation

Type:

Hourly

Rate:

Range $17.00 - $23.00

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Benefits

Medical

Dental

Vision

401k

PTO

Tuition Reimbursement

Job Description

QDOBA Mexican Eats is a nationally recognized fast-casual restaurant chain specializing in flavorful Mexican cuisine. Founded on a commitment to fresh ingredients and high-quality food, QDOBA has grown to become a beloved brand with locations across the United States, including Colorado. The company prides itself on fostering a diverse and inclusive work environment that values each employee's unique contributions and encourages growth and development. This dynamic and rapidly expanding company is devoted to providing memorable dining experiences through its dedication to guest satisfaction, innovation, and community engagement.

The Shift Lead position at QDOBA is a vital role responsible for en... Show More

Job Requirements

At least 18 years old
High school diploma or equivalent
6+ months of restaurant operations experience
Must complete Shift Lead training classes
ServSafe certification in certain states
Ability to communicate in English
Spanish comprehension is helpful
Fundamental reading, writing, math and computer/POS skills
Access to adequate transportation
May be required to reach, bend, stoop, climb, and/or lift up to 50 pounds
May be required to operate/access equipment at standard heights while walking or standing during entire shift
Must be willing to work a variety of shifts, sometimes exceeding eight hours
Must be able to work weekends and holidays

Job Qualifications

Must be at least 18 years old
High school diploma or equivalent
6+ months of restaurant operations experience
Must complete Shift Lead training classes
ServSafe certification in certain states
Ability to communicate in English
Spanish comprehension is helpful
Fundamental reading, writing, math and computer/POS skills
Access to adequate transportation

Job Duties

Maintains brand image by ensuring restaurant cleanliness, maintenance, and excellent service
Treats all team members with respect and dignity
Follows company guidelines and executes protocols for daily activities to achieve excellence in restaurant operational performance
Encourages restaurant teams to consistently deliver excellent guest service and food quality in adherence with brand systems, procedures, and food safety requirements to provide a craveable guest experience
Works with other team members to deliver long term sales growth initiatives designed to drive profitable sales growth
Reviews, practices, and modifies as needed to continuously improve the guest experience
Supports General Manager to identify and train internal candidates for Shift Lead positions
Assists in the training of employees and ensures operations are executed per company operational standards
Interacts with guests and the community
responds to guest questions, concerns, and complaints in a timely and professional manner to ensure positive resolution and guest recovery
Assists the General Manager in using management information tools to analyze restaurant operational and financial performance
Helps identify trends and assist actions for improvement
Monitors costs and adherence to budget and restaurant goals
Complies with all State and Federal labor laws and regulations

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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