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Qdoba

Restaurant Shift Lead

Job Overview

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Employment Type

Temporary
Hourly
Internship
Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $17.00 - $23.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Medical
Dental
Vision
401k
PTO
Tuition Reimbursement

Job Description

QDOBA Mexican Eats is a popular fast-casual restaurant chain renowned for its fresh and flavorful Mexican cuisine. Founded in 1995, the company has steadily grown into a recognized and beloved brand across the United States, known for its commitment to quality ingredients, vibrant flavors, and a welcoming atmosphere. QDOBA takes pride in fostering a diverse and inclusive work environment where all employees are valued and respected. The brand is deeply invested in creating craveable guest experiences that keep customers returning and thriving in competitive markets by consistently delivering excellent food and service quality.

As a company that prioritizes i... Show More

Job Requirements

  • High school diploma or equivalent
  • 6+ months of restaurant operations experience
  • Must complete Shift Lead training classes, and in certain states, must be ServSafe certified
  • Ability to communicate in English
  • Must have access to adequate transportation
  • Must be willing to work a variety of shifts including weekends and holidays
  • Must be physically able to reach, bend, stoop, climb, and/or lift up to 50 pounds

Job Qualifications

  • Must be at least 18 years old
  • High school diploma or equivalent required
  • 6+ months of restaurant operations experience
  • Must complete Shift Lead training classes, and in certain states, must be ServSafe certified
  • Ability to communicate in English is required, Spanish comprehension is helpful
  • Fundamental reading, writing, math and computer/POS skills are required
  • Must have access to adequate transportation

Job Duties

  • Maintains brand image by ensuring restaurant cleanliness, maintenance, and excellent service
  • Treats all team members with respect and dignity
  • Follows company guidelines and executes protocols for daily activities to achieve excellence in restaurant operational performance
  • Encourages restaurant teams to consistently deliver excellent guest service and food quality in adherence with brand systems, procedures, and food safety requirements to provide a craveable guest experience
  • Work with other team members to deliver long term sales growth initiatives designed to drive profitable sales growth
  • Reviews, practices, and modifies as needed to continuously improve the guest experience
  • Supports General Manager to identify and train internal candidates for Shift Lead positions
  • Assist in the training of employees and ensures operations are executed per company operational standards
  • Interacts with guests and the community
  • responds to guest questions, concerns, and complaints in a timely and professional manner to ensure positive resolution and guest recovery
  • Promptly escalates concerns to the General Manager
  • Assists the General Manager in using management information tools to analyze restaurant operational and financial performance
  • Helps identify trends and assist actions for improvement
  • Monitors costs and adherence to budget and restaurant goals
  • Complies with all State and Federal labor laws and regulations

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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please contact the employer.