Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.80 - $22.81
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical
Dental
Vision
401k
Paid Time Off
Tuition Reimbursement
Job Description
QDOBA Mexican Eats is a thriving fast-casual restaurant chain known for its commitment to delivering bold flavors and exceptional customer experiences. Established as a leading brand in the foodservice industry, QDOBA prides itself on its innovative menu featuring fresh, high-quality ingredients made to order, fostering a unique dining atmosphere that appeals to a diverse customer base. As a company, QDOBA values diversity, inclusivity, and the contributions of every team member, striving to maintain a supportive and respectful work environment where employees can grow and succeed together. The company also emphasizes compliance with all local, state, and federal regulations, ensuring ethical... Show More
Job Requirements
- Must be at least 18 years old
- High school diploma or equivalent
- Minimum 6 months of restaurant operations experience
- Must complete Shift Lead training classes
- Must have access to adequate transportation
- Must be able to work a variety of shifts including weekends and holidays
- Must be physically able to perform job duties including reaching, bending, stooping, climbing, and lifting up to 50 pounds
Job Qualifications
- High school diploma or equivalent
- Minimum 6 months of restaurant operations experience
- Must complete Shift Lead training classes
- ServSafe certification required in certain states
- Ability to communicate in English is required
- Spanish comprehension is helpful
- Fundamental reading, writing, math, and computer/POS skills
- Access to adequate transportation
Job Duties
- Maintains brand image by ensuring restaurant cleanliness, maintenance, and excellent service
- Treats all team members with respect and dignity
- Follows company guidelines and executes protocols for daily activities to achieve excellence in restaurant operational performance
- Encourages restaurant teams to consistently deliver excellent guest service and food quality in adherence with brand systems, procedures, and food safety requirements to provide a craveable guest experience
- Works with other team members to deliver long term sales growth initiatives designed to drive profitable sales growth
- Reviews, practices, and modifies as needed to continuously improve the guest experience
- Supports General Manager to identify and train internal candidates for Shift Lead positions
- Assists in the training of employees and ensures operations are executed per company operational standards
- Interacts with guests and the community
- responds to guest questions, concerns, and complaints in a timely and professional manner to ensure positive resolution and guest recovery
- promptly escalates concerns to the General Manager
- Assists the General Manager in using management information tools to analyze restaurant operational and financial performance
- Helps identify trends and assist actions for improvement
- Monitors costs and adherence to budget and restaurant goals
- Complies with all State and Federal labor laws and regulations
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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