Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $23.00
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
Medical
Dental
Vision
401k
PTO
Tuition Reimbursement
Job Description
QDOBA Mexican Eats is a fast-casual restaurant chain celebrated for its distinctive approach to Mexican cuisine. Renowned for its fresh ingredients, customizable menu, and commitment to delivering authentic flavors, QDOBA has established itself as a favorite destination for customers seeking flavorful and convenient dining experiences. The company places a strong emphasis on community, diversity, and fostering a positive work environment that encourages growth and collaboration among its team members. With numerous locations across the United States, QDOBA continues to expand its footprint while maintaining high standards of food quality, customer service, and operational excellence.
The Shift Lead positio... Show More
The Shift Lead positio... Show More
Job Requirements
- Must be at least 18 years old
- High school diploma or equivalent
- 6+ months of restaurant operations experience
- Ability to communicate in English
- Must complete Shift Lead training classes
- In certain states, must be ServSafe certified
- Must have access to adequate transportation
- Must be willing to work a variety of shifts
- Must be able to work weekends and holidays
- Ability to reach, bend, stoop, climb, and/or lift up to 50 pounds
- Ability to stand or walk for entire shift
Job Qualifications
- High school diploma or equivalent
- 6+ months of restaurant operations experience
- Must complete Shift Lead training classes
- In certain states, must be ServSafe certified
- Ability to communicate in English
- Spanish comprehension is helpful
- Fundamental reading, writing, math and computer/POS skills
- Must have access to adequate transportation
Job Duties
- Maintains brand image by ensuring restaurant cleanliness, maintenance, and excellent service
- Treats all team members with respect and dignity
- Follows company guidelines and executes protocols for daily activities to achieve excellence in restaurant operational performance
- Encourages restaurant teams to consistently deliver excellent guest service and food quality in adherence with brand systems, procedures, and food safety requirements to provide a craveable guest experience
- Work with other team members to deliver long term sales growth initiatives designed to drive profitable sales growth
- Reviews, practices, and modifies as needed to continuously improve the guest experience
- Supports General Manager to Identify and train internal candidates for Shift Lead positions
- Assist in the training of employees and ensures operations are executed per company operational standards
- Interacts with guests and the community
- responds to guest questions, concerns, and complaints in a timely and professional manner to ensure positive resolution and guest recovery
- Promptly escalates concerns to the General Manager
- Assists the General Manager in using management information tools to analyze restaurant operational and financial performance
- Helps identify trends and assist actions for improvement
- Monitors costs and adherence to budget and restaurant goals
- Complies with all State and Federal labor laws and regulations
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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