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Qdoba

Restaurant Shift Lead

Job Overview

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Employment Type

Hourly
Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $17.00 - $23.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Medical
Dental
Vision
401k
Paid Time Off
Tuition Reimbursement

Job Description

QDOBA Mexican Eats is a popular fast-casual restaurant chain specializing in Mexican cuisine with a commitment to delivering freshly prepared, craveable meals in a welcoming environment. Known for its focus on quality ingredients and exceptional guest experience, QDOBA emphasizes a culture of inclusivity, respect, and operational excellence across its diverse locations. The company is dedicated to fostering a positive work atmosphere where employees feel valued and motivated to contribute to the brand's ongoing success. This extends to respecting and celebrating diversity among employees and guests alike, demonstrating a firm adherence to equal employment opportunity principles regardless of age, gender, race,... Show More

Job Requirements

  • Be at least 18 years old
  • High school diploma or equivalent
  • Minimum 6 months of restaurant operations experience
  • Completion of Shift Lead training classes
  • ServSafe certification in required states
  • Ability to communicate in English
  • Fundamental reading, writing, math, and computer/POS skills
  • Access to reliable transportation
  • Ability to work a variety of shifts including weekends and holidays
  • Physical ability to reach, bend, stoop, climb, and lift up to 50 pounds
  • Ability to stand or walk for extended periods during shift

Job Qualifications

  • High school diploma or equivalent
  • At least 6 months of restaurant operations experience
  • Must complete Shift Lead training classes
  • ServSafe certification where applicable
  • Ability to communicate in English
  • Spanish comprehension helpful
  • Fundamental reading, writing, math, and computer/POS skills
  • Access to adequate transportation

Job Duties

  • Maintains brand image by ensuring restaurant cleanliness, maintenance, and excellent service
  • Treats all team members with respect and dignity
  • Follows company guidelines and executes protocols for daily activities to achieve excellence in restaurant operational performance
  • Encourages restaurant teams to consistently deliver excellent guest service and food quality in adherence with brand systems, procedures, and food safety requirements to provide a craveable guest experience
  • Works with other team members to deliver long term sales growth initiatives designed to drive profitable sales growth
  • Reviews, practices, and modifies as needed to continuously improve the guest experience
  • Supports General Manager to identify and train internal candidates for Shift Lead positions
  • Assists in the training of employees and ensures operations are executed per company operational standards
  • Interacts with guests and the community
  • responds to guest questions, concerns, and complaints in a timely and professional manner to ensure positive resolution and guest recovery
  • Promptly escalates concerns to the General Manager
  • Assists the General Manager in using management information tools to analyze restaurant operational and financial performance
  • Helps identify trends and assist actions for improvement
  • Monitors costs and adherence to budget and restaurant goals
  • Complies with all State and Federal labor laws and regulations

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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please contact the employer.