Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Life insurance
Job Description
Seneca Niagara Casino & Hotel is a premier gaming and entertainment destination known for its vibrant atmosphere, exceptional services, and commitment to customer satisfaction. Operated by Seneca Gaming Corporation, the establishment combines exciting casino gaming with fine dining, luxury accommodations, and a welcoming environment for visitors and guests. The casino and hotel complex is dedicated to providing memorable experiences through quality service, extensive amenities, and a focus on community and cultural values.
The Restaurant Server role at Seneca Niagara Casino & Hotel is a pivotal position that contributes directly to the guest experience by delivering prompt, friendly, and court... Show More
The Restaurant Server role at Seneca Niagara Casino & Hotel is a pivotal position that contributes directly to the guest experience by delivering prompt, friendly, and court... Show More
Job Requirements
- Must be 18 years of age or older
- High school diploma or equivalency preferred
- Six months previous customer service experience required
- Ability to speak English clearly
- Must be able to stand, walk, lift up to 40 pounds
- Must be able to work in an environment where smoking is permitted
- Must be able to follow casino policies and procedures
- Must complete required training programs within nine months
- Must meet attendance guidelines
- Must maintain a professional demeanor under pressure
Job Qualifications
- Must have outgoing, friendly personality and a cheerful accommodating disposition
- Must remain calm and professional in a fast paced environment
- Must be 18 years of age or older upon employment
- High school diploma or equivalency preferred
- Six months previous customer service experience required
- Excellent communication skills
- Ability to write routine correspondence and speak effectively
- Ability to resolve problems and conflicts diplomatically and tactfully
Job Duties
- Provide prompt, friendly, and courteous service of food and beverage to guests
- Greet guests within one minute using positive body language
- Maintain full knowledge of menu, wine lists, and daily specials
- Adhere to all policies and procedures pertaining to liquor laws
- Complete designated opening and closing side work
- Relay guest complaints and compliments to management
- Assist guests with special needs and ensure guest satisfaction throughout service
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.