Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Flexible Schedule
Training and Development
Job Description
The Pueblo of Sandia operates a vibrant sports bar and restaurant located in Albuquerque, NM, bringing together a unique blend of hospitality and cultural richness. This establishment is committed to providing customers with memorable dining experiences through exceptional service, quality food, and a welcoming atmosphere. The business prides itself on its core values of integrity, fairness, collaboration, communication, and recognition of performance excellence, all of which contribute to its ongoing success in serving both the local community and visitors. The restaurant emphasizes attracting and retaining dedicated team members by offering a positive work environment and opportunities for growth, which helps... Show More
Job Requirements
- One year experience as a waiter/waitress in a restaurant or food service establishment
- Must be at least 21 years of age
- Must successfully complete the New Mexico Food Handlers course upon hire
- Must obtain and maintain a New Mexico Alcohol Server’s License upon hire
- Must be able to successfully pass a stringent background investigation
- Will require a pre-employment and random drug screening
Job Qualifications
- One year experience as a waiter/waitress in a restaurant or food service establishment
- Must be at least 21 years of age
- High school diploma, GED certification or equivalent preferred
- Ability to manage multiple tasks simultaneously
- Ability to follow instructions
- Ability to deal effectively and professionally with the general public and be attentive to customer’s needs
- Adaptability to navigate through dynamic and fast paced environments, maintaining composure and professionalism during peak periods and challenging situations
- Ability to perform basic math calculations and pass a basic math test
- Ability to work harmoniously and professionally with co-workers and supervisors
- Knowledge of menu offering, including ingredients, cooking methods, and presentation
- Knowledge of beverage selection, including wines, cocktails, beers, and non-alcoholic options
- Knowledge of minimum temperature requirements for food/drink preservation
- Knowledge of Tribal, federal, state and local sanitary regulations regarding the preparation, maintenance, storage and sales of food/drink products
- Maintain the highest standard of personal hygiene
Job Duties
- Provides excellent customer service and always establishes guest perception of restaurant service as that of exceptional hospitality and friendliness
- Manages orders from guests, ensuring accuracy, timeliness, and adherence to special requests, while coordinating with kitchen and bar staff
- Promotes menu items, specials, and promotions to enhance guest satisfaction and increase revenue through upselling and suggestive selling techniques
- Adheres to all applicable laws and regulations governing alcohol service, including age verification and responsible beverage service practices
- Monitors and intervenes service to guests who appear intoxicated, and handles challenging situations with tact and diplomacy, notifies an on-duty supervisor to follow up with the guests
- Maintains thorough knowledge of property information regarding restaurants, entertainment, lounges, marketing promotions, upcoming events as well as local points of interest
- Processes payments accurately and efficiently, handling cash, credit card transactions, and any forms of payment accordingly to established procedures
- Responsible for all opening and closing side work duties as assigned by management
- Participates in daily stand-up meetings to ensure property information is understood
- Adheres to all food safety and hygiene regulations, responsible alcohol service guidelines, to ensure the well-being of guests and compliance with legal requirements
- Works as part of a cohesive team, assisting fellow team members as needed, fostering a positive and supportive work environment
- Maintains cleanliness, presentation, and organization of dining areas
- including tables, chairs, and condiments stations, to provide a pleasant and inviting environment and adhering to food safety regulations
- Communication with supervisors and/or managers regarding guest issues that are in need of addressing
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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