Job Overview
Employment Type
Full-time
Benefits
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term and long-term disability options
401(k) Plan
Tuition Assistance
discounted room rates at Concord managed hotels
Training and development opportunities
Career advancement opportunities
Job Description
Concord Hospitality is a distinguished hospitality company renowned for its commitment to quality service, community involvement, and fostering a positive workplace culture. Specializing in managing hotels and food service outlets across North America, Concord Hospitality emphasizes an "Associate First" philosophy that values and empowers its employees at every level, from entry positions to executive leadership. This company prides itself on creating an inclusive environment that respects diversity and champions work-life balance, positioning itself as a great place to work for all individuals. Through its robust training and development programs, Concord Hospitality invests continuously in the personal and professional growth of... Show More
Job Requirements
- high school diploma or equivalent
- previous experience in food service or hospitality preferred
- ability to communicate effectively with guests and team members
- ability to maintain a professional and courteous demeanor
- willingness to work flexible hours, including nights, weekends, and holidays
- physical ability to stand for extended periods
- commitment to punctuality and attendance
Job Qualifications
- high school diploma or equivalent
- experience in customer service or hospitality preferred
- excellent communication and interpersonal skills
- ability to remain calm and professional under pressure
- strong problem-solving abilities
- friendly and approachable personality
- ability to work well in a team environment
Job Duties
- maintains a calm demeanor during periods of high volume or unusual events
- make decisions and solve problems in the interest of 100% guest satisfaction
- carefully monitors the operation of the food and beverage outlet and assists the manager in identifying and solving present and potential guest problems
- maintains a clean and organized workspace
- maintains regular and punctual attendance
- maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
- engage with and understand our guests, including discovering and responding to guest needs through clear and pleasant communication
Job Location
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