Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
competitive base salary
PTO
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Pet insurance
401k
Costco Membership
Bereavement leave
Job Description
Springboard Hospitality is a leading third-party hotel management company with over 30 years of experience in transforming lifestyle hotels across the United States, from the tropical islands of Hawaii to the vibrant coast of Florida. Renowned for managing a diverse and extensive portfolio of luxury and boutique hotels, Springboard Hospitality is committed to delivering exceptional guest experiences through innovation, authentic human connections, and superior service. The company is celebrated for its dynamic corporate culture, which embraces diversity, creativity, and collaboration while fostering career growth and development for its team members. With a strong emphasis on empowering both travelers and employees,... Show More
Job Requirements
- High school diploma or GED
- Prior restaurant or hospitality experience preferred
- Ability to walk and stand for long periods
- Strong communication skills
- Ability to work in high-pressure situations
- Basic math and financial skills
- Ability to operate POS systems
- Must be energetic and outgoing
- Ability to work flexible hours including weekends and holidays
- Must maintain professional appearance
- Must comply with all safety and security procedures
- Ability to travel occasionally for training and meetings
Job Qualifications
- High school diploma or GED required
- College degree preferred
- Prior experience in restaurant and hospitality preferred
- Advanced knowledge of computer software including Microsoft Office and web analytics tools preferred
- Working knowledge of property safety and security procedures
- Service oriented with excellent customer service and sales skills
- Effective communication skills in English
- Energetic and outgoing personality
- Excellent interpersonal and organizational skills
- Ability to follow directions with attention to detail, speed and accuracy
- Team player capable of working under minimal supervision
- Ability to multitask in fast-paced environment
- Basic math skills and understanding of financial information
- Typing speed of 45 wpm
- Proficiency with Microsoft Office and Opera preferred
- Ability to exercise confidentiality and discretion
Job Duties
- Walk and stand for entire shift while servicing guests with food and beverage requirements in a friendly and professional manner
- Report all issues and complaints to management
- Clear, clean and reset tables as needed
- Perform medium work exerting up to 50 pounds of force occasionally
- Sweep, mop and vacuum floors to keep restaurant area and hallways clean
- Be familiar with the restaurant and lounge organization and menus
- Perform opening and closing procedures and side work duties
- Follow all state liquor laws
- Handle food and beverage service, including refilling guests' cups and glasses
- Greet and serve guests according to established policies and procedures
- Convey information clearly and evaluate situations quickly
- Maintain composure under pressure and listen effectively to guests and colleagues
- Use POS/Micros system for cashiering functions
- Maintain high standards of personal appearance and grooming
- Maintain regular attendance and coordinate with management on work priorities
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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