Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $11.00 - $18.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development programs
meal discounts
Work-life balance
Job Description
Hyatt Place Phoenix is a dynamic and stylish hotel located in the heart of downtown Phoenix, Arizona. Renowned for its timeless, refined, and energetic design, Hyatt Place Phoenix offers guests a unique blend of modern deco-desert chic ambiance paired with practical amenities that ensure a memorable stay. The hotel boasts a custom-designed lobby and bar area, reflecting a distinctive art deco theme that seamlessly blends comfort and sophistication. Its prime location within walking distance of key local attractions such as the Orpheum Theatre, Chase Field, Talking Stick Resort Arena, and the Phoenix Art Museum makes it an ideal choice for... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in food and beverage service preferred
- Ability to communicate clearly and professionally
- Ability to stand for extended periods
- Must be able to work flexible hours including evenings, weekends and holidays
- Ability to follow detailed instructions and procedures
- Physical ability to perform job duties including lifting and carrying items
Job Qualifications
- High school diploma or equivalent
- Prior food and beverage serving experience preferred
- Knowledge of food safety and sanitation standards
- Ability to communicate effectively with guests and team members
- Strong customer service skills
- Ability to multitask in a fast-paced environment
- Familiarity with POS systems
Job Duties
- Helps guests select food and beverages by presenting menu, offering cocktails and aperitifs, suggesting courses, explaining the chef's specialties, identifying appropriate wines and answering food preparation questions
- Enters orders to POS system and records guests' choices, special dietary needs and special requests
- Keeps kitchen staff informed by noting timing of meal progression
- Processes guest payment transactions accurately and closes out table, balances all payment methods with accuracy to sales report
- Maintains the cleanliness of the work areas and keeps area stocked
- Prepares room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates and utensils
- Follows all standard food handling, sanitation, TIPS and health department regulations
- Wears non-slip, oil-resistant shoes, follows all safety policies and reports potential safety issues to manager whenever observed and takes immediate action to resolve in emergency situations
- Maintains strict compliance with hotel’s Hazardous Material (HAZMAT) program and familiarizes self with current MSDS
- Reports to work as scheduled (on time and on regular basis)
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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