Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.50
Work Schedule
Flexible
Benefits
tip eligible
Great perks
Job Description
Sheraton Fairplex Suites & Conference Center, located in Pomona, California, is a premier hospitality establishment offering a comprehensive range of accommodations and events services. As part of the renowned Sheraton brand under Marriott International, Sheraton Fairplex Suites upholds a legacy of exceptional guest experiences and welcoming environments. The conference center caters to a variety of functions including business conferences, social events, and special occasions, providing an elegant setting equipped with modern amenities. Known for its commitment to quality service and guest satisfaction, Sheraton Fairplex Suites & Conference Center operates as a part of the global Marriott network, promoting a culture... Show More
Job Requirements
- Open availability required
- part-time employment
- ability to stand, walk, and move for extended periods
- ability to lift and carry up to 25 pounds without assistance
- ability to lift heavier items with assistance
- maintain professional appearance
- follow company policies and procedures
- complete safety training
- no supervisory experience
- high school diploma or equivalent
- at least 1 year related work experience
Job Qualifications
- High school diploma or G.E.D. equivalent
- at least 1 year of related work experience
- no supervisory experience required
- ability to speak clearly and professionally
- effective communication skills
- ability to read and visually verify information
- maintain confidentiality
- work effectively within a team
- physical ability to perform job functions
- commitment to providing excellent guest service
Job Duties
- Serve food courses and alcoholic beverages to guests
- set tables according to type of event and service standards
- answer questions on menu selections
- communicate with the kitchen regarding menu questions, wait times, re-cook orders, and product availability
- communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
- record transactions in MICROS system at time of order
- check in with guests to ensure satisfaction
- maintain cleanliness of work areas throughout the day
- complete closing duties including restocking items and turning off lights
- present accurate check and process payment
- follow company safety and security policies
- report accidents and unsafe conditions
- complete safety training and certifications
- maintain clean and professional appearance
- protect company assets
- welcome and acknowledge guests according to standards
- anticipate and address guests' service needs
- assist guests with disabilities
- develop positive working relationships with team members
- ensure adherence to quality expectations and standards
- read and verify information in various formats
- stand, sit, or walk for entire shift
- move, lift, carry, push, pull objects as required
- perform other reasonable job duties as requested
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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