Restaurant Server - Hotel Valley Ho

Scottsdale, AZ, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Day Shifts

Benefits

Health Insurance

retirement plans

Paid Time Off

On-site wellness programs

Local discounts

Employee rates on hotel stays

401K with company match

Job Description

Pyramid Global Hospitality is a distinguished hospitality company dedicated to prioritizing its employees and fostering a supportive, inclusive, and dynamic work environment. Emphasizing a People First culture, Pyramid Global Hospitality champions diversity, employee growth, development, and overall wellbeing. The company operates over 230 properties globally, demonstrating its expansive presence and commitment to exceptional guest experiences. By blending career advancement opportunities with strong employee support, Pyramid Global Hospitality ensures that employees at all levels, from beginners to seasoned professionals, thrive in their roles and contribute meaningfully to the company's success.

One of the jewels in the Pyramid Global Hospitality portf... Show More

Job Requirements

must adhere to appearance code guidelines as set forth in the employee handbook
must be extremely organized
ability to maintain a pleasant disposition and work smoothly in high stress work environment
ability to service a five-table station without assistance
strong working knowledge of the Silverware ordering system and check processing procedures
ability to lift moderate weights and remain on feet for prolonged periods
good communication skills
ability to listen effectively, speak and write English clearly
pleasant personality to effectively deal with guests
ability to identify, address and resolve conflict
maintain good safety habits and report unsafe conditions
promote excellent guest relations

Job Qualifications

extensive knowledge of fine dining service etiquette
strong familiarity with liquor laws and safety regulations
excellent verbal communication skills in English
ability to work efficiently in high stress environments
experience with POS transaction systems
knowledge of wine lists and beverage preparation
ability to maintain a pleasant and professional demeanor
capability to multitask and expedite multiple orders
effective conflict resolution skills
understanding of hospitality safety practices

Job Duties

complete knowledge and fluency with all standards of fine dining service etiquette and adhere to these standards
attend all scheduled staff meetings, pre-shifts, menu roll-outs and supplemental training sessions
be aware of all liquor laws as well as company and departmental policies
be familiar with emergency safety measures and state health codes
have total knowledge of all menu items including ingredients, preparation, provenance, and potential substitutions
display fluent beverage knowledge including preparation and ingredients and navigate the wine list with descriptions
ensure all levels of service are extended to guests through professional presentation of menu items and beverage offerings
communicate consistently with the front-of-house manager and culinary team
complete all side-work responsibilities both opening and closing
ensure complete table maintenance throughout the dining experience
close all guest check transactions accurately in the POS system
obtain service reports from silverware and finalize all settlement transactions and close out per procedures
be responsible and accountable for all unsigned checks and report these to management
follow established gratuity distribution to support staff and document per company procedure
maintain a positive work atmosphere by acting and communicating in a manner that fosters good relations with guests, vendors, co-workers, and management
perform any other duties as assigned by the Restaurant Manager and/or Assistant Manager

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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