Restaurant Server

Cleveland, OH, USA|

Job Overview

Employment Type

Full-time

Part-time

Benefits

Opportunities for advancement

Job Description

SSP America is a leading operator of food and beverage services in travel locations including airports, train stations, and other transit hubs across the United States. With a strong commitment to delivering quality dining experiences to travelers and guests, SSP America manages a diverse portfolio of brands offering fresh, flavorful meals and beverages. The company focuses on innovation, outstanding customer service, and employee development, making it a preferred employer in the hospitality industry.

The role of a Server at SSP America involves engaging with guests to provide excellent service by delivering delicious food and beverages with warmth and friendliness... Show More

Job Requirements

1 year of prior experience serving in a full-service restaurant environment
Experience in dealing with problems involving customer service
Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, etc.
Ability to remember, recite, and promote the variety of menu items
Ability to operate a keyboard and point of sale procedures to pre-check an order and close out a check

Job Qualifications

1 year of prior experience serving in a full-service restaurant environment
Experience dealing with problems involving customer service
Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops
Ability to remember, recite, and promote the variety of menu items
Ability to operate a keyboard and point of sale procedures to pre-check an order and close out a check

Job Duties

Answer questions and offer suggestions regarding food, beverages, and services of the facility
Accurately input orders into the POS system
Prepare dishes for service, including ladling soup, tossing salads, cutting portions of pie and desserts, and brewing coffee
Observe guests to anticipate their needs and respond to additional requests
Clear all dishes away from table
Balance and reconcile all assigned open and closed checks by totaling bills and accepting payments
Clear and reset all counters or tables at the conclusion of each course
Other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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