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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Paid holidays
ON DEMAND PAY
401k plan
Pet insurance
hotel discounts
Shoe subsidy
Job Description
Waterford Hotel Group is a renowned hospitality company dedicated to creating an exceptional work environment that feels welcoming and supportive for all team members. With a strong emphasis on personal growth, professional development, and a tight-knit community, Waterford Hotel Group strives to cultivate a workplace where employees can truly be themselves while achieving their career goals. The company operates several hotels and hospitality locations known for their commitment to high standards of service and guest satisfaction. The Group offers competitive compensation packages and extensive benefits that underline their investment in employee well-being and long-term career growth. Known for their inclusive... Show More
Job Requirements
- Have a keen eye for detail, time management and great customer service skills
- Pleasant and friendly demeanor
- Able to work as a team and independently
- Flexible working hours
- Ability to work with little or no supervision while meeting high-performance standards
- Physical mobility and stamina
- Must be able to pass a background check
- Ability to follow instructions
Job Qualifications
- High school diploma or equivalent
- Prior customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible hours including nights and weekends
- Professional presentation and polished communication
- Ability to work independently and as part of a team
- Basic knowledge of POS systems and food service practices
Job Duties
- Welcome and connect with every customer
- Discover customer’s needs and make recommendations guests will enjoy
- Answer questions about food, beverages, and other restaurant or hotel services
- Take food and beverage orders and enter them in the POS system
- Perform running side work and opening and closing duties as required by assignment
- Maintain a clean and organized work and service area
- Ensure guests are satisfied with the food, beverage, and service
- respond promptly and courteously to requests
- Prepare final bill, present check to guest, accept payment, process credit card charges or make change
- Work as part of a team offering or asking for help as needed
- Be available to fill in as needed to ensure smooth operation of the restaurant as directed by supervisor
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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